Field Service Technician

Toyota Automated Logistics; Greenfield (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Plan with company

Vacation / Holiday Pay

Paid Volunteer time off

Tuition Reimbursement

Professional Associations, Conferences

Company Meetings & Events

Job summary

Toyota Automated Logistics in Greenfield, IN seeks a Field Service Technician to provide mechanical and electrical support at our robotics facility and client sites, with 60–80% overnight travel. You’ll troubleshoot, commission robotic products, and train customers while maintaining service quality.

Applicants should have a 2-year technical degree and strong PLC/VFD knowledge, plus solid problem-solving and customer-service skills. Eligible to work in the USA without sponsorship.

Qualifications

• 2-year degree from technical school and 6+ years’ experience within a Service Tech role.
• Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
• Strong knowledge of VFD (variable frequency drive) applications.
• Strong interpersonal skills required.
• Literate with MS Office software suite and Internet/e‑mail.
• Material Handling, Robotics, Manufacturing or Packaging background required.
• Strong technical aptitude and extensive knowledge of equipment operation and maintenance. Experience in industrial robotic applications and conveying in the packaging field preferred.
• Solid understanding of application of contemporary industrial control systems. Strong demonstrated sense of customer service.
• Must be eligible to work in the USA long term without sponsorship.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

Responsibilities

• Understanding of Relay Logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits.
• PLC Programming; Computer/PLC, HMI, Robotic checkout and startup.
• Peripheral equipment interface (Scales, printers, etc.).
• Assist with commissioning of robotic products at internal and external customer sites.
• Work with site manager and supervision of sub-contractors at external customer sites.
• Conduct training for external customers.
• Provide customer service support for internal and external customers in a timely manner.
• Receive assignments for location/customer from management; execute solutions independently following company standards.
• Close coordination with Service & Project Manager as applicable.
• Starting up and troubleshooting of equipment; assist with and final check of equipment layouts in preparation for installation.
• Provide feedback on project successes and challenges for Lessons Learned.
• Review control schematics.
• Product Testing that may require lifting (up to 50 pounds).
• Occasional service visits for warranty issues; schedule site visits well in advance.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Pneumatic troubleshooting

PLC troubleshooting

VFD applications

Interpersonal skills

MS Office

Industrial robotics

Customer service

Material Handling

Education

Technical/ vocational degree

Tools

MS Office

Internet/Email

Job description

The Field Service Technician role is a traveling role and provides both mechanical and electrical support both at our Robotics facility as well as at our client facilities. Field Service Technicians use a variety of tools and skills to provide customer support and ensure client satisfaction.

Job Functions

• Understanding of Relay Logic Relay logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits,
• PLC Programming; Computer/PLC, HMI, Robotic checkout and startup
• Peripheral equipment interface (Scales, printers, etc.)
• Assist with commissioning of robotic products, both internal and external customer sites
• Work with site manager role and supervision of sub-contractors at external customer sites
• Conduct training for external customers
• Provide customer service support for internal and external customers in a timely manner
• Receives assignments for location/customer from management, responsible for execution of solutions independently, following company standards
• Close coordination with Service & Project Manager as applicable.
• Starting up and troubleshooting of equipment
• Assistance with and final check of equipment layouts in preparation for installation
• Providing feedback on project successes and challenges to be incorporated into the Project Manager's Lessons Learned document
• Review control schematics
• Product Testing that may require lifting. These items may weigh up to and including 50 pounds.
• Occasional service visits will be required for a warranty issue, or for scheduled service
• Site visits (other than emergency service) to be scheduled well in advance and goals for each trip discussed with Service Manager

Travel Requirements

• 60-80% overnight travel (Travel expenses paid by Toyota Automated Logistics)

Preferred Skills And Required Qualifications

• 2-year degree from technical school and 6+’ experience within a Service Tech role
• Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
• Strong knowledge of VFD (variable frequency drive) applications.
• Strong interpersonal skills required.
• Literate with MS Office software suite and Internet/e-mail.
• Material Handling, Robotics, Manufacturing or Packaging background required.
• Strong technical aptitude and extensive knowledge of equipment operation and maintenance. Experience in industrial robotic applications and conveying in the packaging field (palletizers/packers) preferred.
• Solid understanding of application of contemporary industrial control systems. Strong demonstrated sense of customer service.
• Must be eligible to work in the USA long term without sponsorship.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

To learn more about us, click the following link - https://www.youtube.com/watch?v=PFKuN5mUw_8

About Toyota Automated Logistics

Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande’s warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation / Holiday Pay
• Paid Volunteer time off
• Tuition Reimbursement
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events

Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.