Field Service Technician

Crown Equipment Corporation; Franklin (MA); On-site; USD 42,000 - 66,000; Full time

Job summary

Crown Equipment Corporation in Franklin, MA is seeking a service technician to troubleshoot, diagnose and repair Crown lift trucks and other makes. You will perform planned maintenance on customer fleets and keep a service van stocked and organized.

This role requires a valid driver's license, a high school diploma or equivalent, and up to two years of related experience. Strong mechanical and electrical aptitude, good communication, and attention to safety are essential.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license and safe operation of lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Mechanical aptitude

Electrical aptitude

Problem solving

Customer care

Reading schematics

Education

High school diploma or equivalent

Technical degree (preferred)

Tools

Testing equipment

Hydraulics knowledge

Electrical systems knowledge

Job description

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Location: Franklin, MA, US, 02038

Job Posting External

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Nearest Major Market: Boston

Job Segment: Maintenance, Welding, Electrical, Technician, Manufacturing, Engineering, Technology, Customer Service