Field Service Technician

Pro Mach, Inc.; Fort Worth, Houston, Plano (TX, TX, TX); Hybrid; USD 37,000 - 69,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Life Insurance

Generous PTO

Retirement Savings Plan with Company M

No Waiting Period for Benefits

Job summary

ProMach, Inc. is seeking a Field Service Technician to provide on-site technical service, startup and training for Brenton machines across the U.S. You will work with customers to install, commission and support case packers, shrink wrappers and Fanuc robots.

The role requires mechanical and electrical assembly skills, experience with Rockwell PLC/HMI software, and ability to travel within a 1-hour airport radius. Fanuc robot certification and 2–4 years field experience are highly desirable.

Qualifications

• 2–4 years of field service experience preferred.
• Experience with Rockwell PLCs and HMI systems.
• Fanuc robot certification is highly desirable.
• Excellent verbal and written communication skills.

Responsibilities

• Direct and assist customers in installation, start-up and training.
• Provide non-supervised professional service and troubleshooting.
• Update Engineering with changes made in the field.
• Ensure final checkout of machines before shipment.
• Work independently and as part of a fast-paced team.
• Travel to customer sites within assigned region.

Skills

Mechanical aptitude

Electrical troubleshooting

Rockwell PLC/HMI

Customer-facing

Travel readiness

Education

High school diploma or equivalent

Tools

Rockwell PLCs

HMI systems

Fanuc robots

Job description

Field Service TechnicianYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Join the ProMach Team## Field Service TechnicianApply: Remote: US KY Remote: Ft. Worth, TX, USA: Houston, TX, USA: Plano, TX, USA: Full time: Posted Today: JR101850Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. ***Do we have your attention?*** Keep reading. ProMach's Brenton is currently seeking a Field Service Technician to provide non-supervised professional service and training support for Brenton Engineering customers; assuring our product always conforms to requirements. This position can be located within 1 hour of a major airport and reports to our Field Service Manager.**Are you motivated about this work?*** Direct and Assist customer personnel in the installation, start-up and training of Brenton machines and systems* Provide technical service support to customers when their machines are not performing* Provide Engineering Department with accurate updates on all changes made to machines in the field* Be an integral part of the team for final checkout of machines assuring they are ready for shipment* Be technically competent, Mechanically and Electrically, with the ability to move through and edit PLC and HMI programs easily* Fluent in setup and operations of all three Brenton Product Lines (Case packers, Shrink Wrappers, and Fanuc Robots and Controllers)**If this sounds like you, we want to connect!*** Be technically competent, mechanically and electrical assembly and troubleshooting skills.* Ability to work online with Rockwell PLC's and HMI's, navigate and make edits/changes to PLC and HMI programs.* Fanuc Robot experience and certification highly desirable with 2-4 years of field experience.* Professional communication, attitude and image.* Educator - good verbal and written presentation - organized - good planner**,** good interpersonal skills.* Ability to work independently and as a team in a fast-paced production environment. Team player with coaching, interpersonal and technical skills.* Be technically competent, mechanically and electrical assembly and troubleshooting skills. **What’s in it for you?** There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! *Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.* **Pro Mach, Inc.** was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. *ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.* *We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.***Base Hourly Range:** $27.00 - $50.00 #BRENT