Field Service Technician

Stanley Black & Decker; Elyria (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, life, vision insurance

401(k) and Employee Stock Purchase Plan

Paid time off and tuition reimbursement

Discounts on tools and partner programs

Fleet Company Vehicle Program

Job summary

Stanley Black & Decker is seeking a Field Service Technician in Elyria, OH, to troubleshoot and maintain Nelson Stud Welding systems and customer equipment. You’ll perform training and assist sales representatives while ensuring a clean, safe working environment.

The ideal candidate possesses an Associate degree or related experience, with strong communication skills and the ability to handle technical documents. A competitive salary, excellent benefits, and opportunities for personal and professional growth await you.

Qualifications

• Ability to lift and/or move up to 50 pounds.
• Ability to interpret complex technical documents and electrical schematics.
• Experience with in-house training and demonstrations.

Responsibilities

• Troubleshoot, maintain, modify, and repair welding systems and customer equipment.
• Assist customers with equipment and technical problems.
• Perform in-house training and technical demonstrations.

Skills

Troubleshoot technical issues

Maintenance of welding systems

Read technical documents

Effective communication

Education

Associate degree or 6 months to 1 year related experience

Job description

## Field Service TechnicianApplylocations: Elyria, OH, United Statestime type: Full timeposted on: Posted Todayjob requisition id: REQ-1000046944**Field Service Technician -****Onsite****Elyria, OH, United States****Come make the world and accelerate your success.**It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The WorldTM. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.**The Job:**As a Field Service Technician, you’ll be part of our Nelson Stud Welding & Fastening team working as an onsite employee. You’ll get to:* Troubleshoot, maintain, modify, and repair Nelson Stud Welding systems, including power sources, accessories and field diesel units.* Troubleshoot, maintain, modify, and repair customer equipment.* Assist customers in person and via the telephone with equipment, accessory, and technical problems.* Assist sales representatives with equipment, accessory and technical problems.* Perform in-house training and demonstrations for both internal and external customers.* Weld samples for sales representatives and customers.* Perform as a boiler outage service technician as required.* Perform cycle counts as directed.* Perform shipping and receiving responsibilities when required.* Complete company deliveries to various customer/warehouse locations as needed.* Maintain a clean, neat and safe working environment.* Occasionally perform general building maintenance.**The Person:**You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:* Associate degree (A.S./A.A.S.) or 6 months to 1year related experience and/or training* Ability to read, write and interpret documents including but not limited to, complex technical documents, electrical schematics and procedure manuals.* Ability to write routine reports and correspondence.* Ability to speak effectively before groups of customers or employees of the organization.* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, area, circumference, and volume.* Must be able to frequently lift and/or move up to 50 pounds.**The Details:**You’ll receive a competitive salary and a great benefits plan including:* Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.* Discounts on Stanley Black & Decker tools and other partner programs.* Fleet Company Vehicle Program**And More:**We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:* *Grow:* Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.* *Learn:* Have access to a wealth of learning resources, including our Lean Academy and online university.* *Belong:* Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.* *Give Back:* Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!*This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).*