Field Service Technician

Xylem; East Rutherford (NJ); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) plan

PTO & holidays

Career development

Wellness & discounts

Job summary

Xylem is seeking a Field Service Technician to support customers in the East Rutherford, NJ area. The role focuses on creating a safe work environment, maintaining equipment, and delivering high-quality service with teamwork and a willingness to learn.

Travel is required within the Tri-State area with a company vehicle provided. Ideal candidates have a HS diploma, are able to pass background checks, and bring basic technical experience with civil/mechanical construction and customer service.

Qualifications

• HS diploma or equivalent.
• Ability to pass background check & pre-employment drug screen.
• Construction background highly preferred.
• 0 to 2 years of technical work experience, 1 year preferred.

Responsibilities

• Create and maintain safe working environment and culture within the organization.
• Take care of company property.
• Demonstrates high impact culture through innovation, accountability and empowerment.
• Must be able to function in a team environment.
• Willingness to learn.
• Usually works with direct supervision but can work independently if needed.

Skills

Customer service

Troubleshooting

Critical thinking

Communication

Teamwork

Independent work

Problem solving

Technical aptitude

Lead by example

Dealing with customers

Education

High School Diploma

Tools

Microsoft Office

Smart devices

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary

Xylem is looking for a Field Service Technician to service our customers in the East Rutherford, NJ surrounding areas.

Core Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Willingness to learn
• Usually works with direct supervision but can work independently if needed

Travel Requirements

• Travel within the Tri-State area company vehicle provided

Qualifications

• HS diploma or equivalent
• Ability to pass background check & pre-employment drug screen
• Construction background highly preferred
• 0 to 2 years of technical work experience, 1 year preferred

Skill Requirements

• Civil and mechanical construction experience
• Lead by example
• Work without direct supervision
• Technically sound
• Experience with Microsoft Office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

What We Offer

• Health, Dental and Vision insurance available on your 1st day of employment
• Generous retirement savings plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

The estimated salary range for this position is $28 to $30/hourly.Starting pay is dependent on multiple factors, such as skills, experience and work location. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees’ well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation