Field Service Technician

Crown Equipment Corporation; Des Moines (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company Vehicle

Tool Insurance

Uniforms

Specialty Tools

Award-Winning Training

Job summary

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking a Service Technician to troubleshoot, diagnose, and repair Crown and other lift trucks in the Des Moines area. You will perform maintenance on customer fleets and maintain your service vehicle and inventory.

The role emphasizes strong mechanical and electrical aptitude, safe operation of lift trucks, and effective communication with customers.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Less than 2 years related experience.
• Ability to safely operate lift trucks.
• Strong mechanical and electrical aptitudes; ability to read electrical/hydraulic schematics.
• Technical degree or welding experience preferred.
• Familiar with testing equipment and service manuals.

Responsibilities

• Troubleshoot, diagnose and repair Crown and other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Electrical aptitude

Mechanical aptitude

Customer service

Education

High School Diploma or equivalent

Tools

Hand tools

Electrical testing equipment

Hydraulic tooling

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

EOE Veterans/Disabilities

Job Segment: Maintenance, Field Service, Warehouse, Electrical, Manufacturing, Customer Service, Engineering