Field Service Technician

The Contractor Consultants; Commack (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

401(k) matching

Weekly pay

Medical/dental/vision insurance

Paid time off

Holiday bonus

Provided tech package

Uniforms provided

Training and development

Job summary

Electro Freeze Distributors of NYC INC is seeking a Field Service Technician to deliver high-quality commercial refrigeration service and maintenance at client locations. You will travel 100% to customer sites from Commack, NY, working a 40-hour week with overtime and one weekend per month on-call support.

Join a family-owned company with over 60 years in the business, offering strong career growth, hands-on equipment experience, and comprehensive benefits while you enhance equipment performance

Qualifications

• 3–5 years of commercial refrigeration experience.
• Valid driver's license with a clean 5-year driving record.
• Active EPA Certification for handling refrigerants.
• High School Diploma or GED equivalent.
• Strong mechanical and technical aptitude with problem-solving skills.

Responsibilities

• Perform on-site startup, diagnostics, and high-precision repairs for commercial refrigeration equipment.
• Recondition equipment in the shop and maintain quality standards on all shop assignments.
• Operate digital and mechanical control circuits to troubleshoot complex low-temperature systems.
• Maintain accurate service documentation, including work orders, mileage tracking, and warranty paperwork.
• Manage company vehicle inventory to ensure tools and replacement parts are always job-ready.
• Execute weekend on-call coverage on a rotating schedule to resolve urgent customer service needs.
• Collaborate with field operations team members to maintain high customer satisfaction standards.

Skills

Mechanical aptitude

Problem-solving

Attention to detail

Education

High School Diploma or GED

Job description

Field Service Technician – Drive Field Operations for Electro Freeze Distributors of NYC INC

Job Overview

• Company: Electro Freeze Distributors of NYC INC
• Salary/Pay Rate: $28 to $32 per hour
• Location: Commack, NY (100% Travel to client site)
• Job/Employment Type: Full Time
• Schedule: Monday-Friday, 40 hours/week plus Overtime and 1 weekend/month on-call service
• Project Scope: Commercial Refrigeration
• Mandatory Licenses & Certifications: EPA Certified

The Opportunity

You will serve as a core technical expert delivering high-quality commercial refrigeration service and maintenance across client locations. Joining a stable, family-owned organization with over 60 years of industry success, you will play an essential role in optimizing equipment performance for valued customers. This position gives you the platform to elevate your technical capabilities while building a long-term, rewarding career.

How You Will Make An Impact

• Perform on-site startup, diagnostics, and high-precision repairs for commercial refrigeration equipment.
• Recondition equipment in the shop and maintain strict quality standards on all shop assignments.
• Operate digital and mechanical control circuits to troubleshoot complex low-temperature systems.
• Maintain accurate service documentation, including work orders, mileage tracking, and warranty paperwork.
• Manage company vehicle inventory to ensure tools and replacement parts are always job-ready.
• Execute weekend on-call coverage on a rotating schedule to resolve urgent customer service needs.
• Collaborate with field operations team members to maintain high customer satisfaction standards.

Required Qualifications & Experience

• At least 3-5 years of commercial refrigeration experience.
• Valid Driver's License with a clean 5-year driving record.
• Active EPA Certification for handling refrigerants.
• Proven mechanical and technical aptitude with strong problem-solving skills.
• High School Diploma or GED equivalent.

Preferred Qualifications & Experience

• Experience working with low-temperature refrigeration systems using R404a and R452a refrigerants.
• Working knowledge of both digital and mechanical control circuits.
• Previous experience servicing commercial refrigeration or foodservice equipment; experience with frozen dessert or similar specialty equipment is a plus.
• Refrigeration experience combined with electrical troubleshooting knowledge is a strong plus.

Compensation & Benefits

• 401(k) retirement savings program with employer matching.
• Weekly pay cycle and overtime availability.
• Comprehensive medical, dental, and vision insurance coverage.
• Paid time off covering holidays, vacation, and sick leave.
• Holiday Bonus
• Provided tech package, including a smartphone or tablet for field logistics.
• Ongoing technical, manufacturer, and safety training
• Dedicated company vehicle and uniforms provided.

About Us

Electro Freeze Distributors of NYC INC is a family-owned and operated company specializing in the distribution and service of commercial refrigeration and ice cream equipment. With over 60 years of dedicated service, we pride ourselves on team collaboration and long-standing commitment to both our staff and clients.

Electro Freeze Distributors of NYC INC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.