Field Service Technician

Jobtailor; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Cleveland, OH is seeking a Field Service Engineer to perform repairs, calibrations, and electronics troubleshooting at customer sites, install and commission instrumentation, and provide on-site technical support.

Travel up to 30–40% globally, work with flow, level, and temperature instrumentation, document Field Service Reports, and train customers and staff on system operation and safety.

Qualifications

• Associate of Science or vocational training in electrical, mechanical or instrumentation with relevant work experience.
• 1–3 years progressive related work experience (Commercial or Military)
• 3+ years’ work experience with fluid dynamics, measuring instrumentation, and/or process controls is a plus
• Proficient with HART, Profibus, Modbus or other digital bus communications
• Excellent verbal and communication skills
• Ability to explain technical information to non-technical users and customers
• Ability to troubleshoot complex issues on different types of electronic components
• Ability to sit and talk on the phone for extended periods and use a computer keyboard
• Ability to stand, walk, bend, lift up to 50 lbs., grip, wrench, and twist for extended periods
• Ability to climb ladders, work in confined spaces, use man-lifts and climbing-aloft harnesses
• Ability to work in or nearby nuclear plants
• Ability to work overtime when required
• Valid driver's license with a clean driving record
• Valid passport
• Ability to travel worldwide for extended periods of time (30/40% of the time)
• Ability to pass customer site credentials/background checks, such as those required for a TWIC card
• Ability to work primarily 1st shift, with possible 2nd or 3rd shift changes
• Professional presentation and organization
• Fiscal responsibility to customers and FCI

Responsibilities

• Conduct repairs, calibrations, and electronics troubleshooting
• Travel to customer sites for service and troubleshooting
• Troubleshoot, maintain, test, and calibrate industrial flow, level, and temperature measurement instrumentation
• Install, start up, and commission instrumentation at customer locations
• Answer technical support calls
• Respond to emails regarding post-sale product support
• Troubleshoot and maintain instruments interfacing with DCS, PLCs, MMI, SCADA, pressure transmitters, thermocouples, analyzers, and other industrial field control devices
• Perform calibration and input operating parameters and specifications according to customer plant specifications, management, and/or engineers
• Document customer site visits through Field Service Reports and expense reports
• Train FCI personnel, customers, and sales channel partners on installation, operation, integration, configuration, service, and use of FCI products

Skills

Electronics Troubleshooting

Instrumentation Maintenance

Calibration Techniques

Process Controls

Education

Associate of Science or vocational training in electrical, mechanical or instrumentation

Tools

HART

Profibus

Modbus

Job description

• Conduct repairs, calibrations, and electronics troubleshooting
• Travel to customer sites for service and troubleshooting
• Troubleshoot, maintain, test, and calibrate industrial flow, level, and temperature measurement instrumentation
• Install, start up, and commission instrumentation at customer locations
• Answer technical support calls
• Respond to emails regarding post-sale product support
• Troubleshoot and maintain instruments interfacing with DCS, PLCs, MMI, SCADA, pressure transmitters, thermocouples, analyzers, and other industrial field control devices
• Perform calibration and input operating parameters and specifications according to customer plant specifications, management, and/or engineers
• Document customer site visits through Field Service Reports and expense reports
• Train FCI personnel, customers, and sales channel partners on installation, operation, integration, configuration, service, and use of FCI products

Requirements

• Associate of Science or vocational training in electrical, mechanical or instrumentation with relevant work experience
• 1–3 years progressive related work experience (Commercial or Military)
• 3+ years’ work experience with fluid dynamics, measuring instrumentation, and/or process controls is a plus
• Proficient with HART, Profibus, Modbus or other digital bus communications
• Excellent verbal and communication skills
• Ability to explain technical information to non-technical users and customers
• Ability to troubleshoot complex issues on different types of electronic components
• Ability to sit and talk on the phone for extended periods and use a computer keyboard
• Ability to stand, walk, bend, lift up to 50 lbs., grip, wrench, and twist for extended periods
• Ability to climb ladders, work in confined spaces, use man-lifts and climbing-aloft harnesses
• Ability to work in or nearby nuclear plants
• Ability to work overtime when required
• Valid driver's license with a clean driving record
• Valid passport
• Ability to travel worldwide for extended periods of time (30/40% of the time)
• Ability to pass customer site credentials/background checks, such as those required for a TWIC card
• Ability to work primarily 1st shift, with possible 2nd or 3rd shift changes
• Professional presentation and organization
• Fiscal responsibility to customers and FCI

Core Competencies

Demonstrates expertise in troubleshooting, maintaining, and calibrating industrial flow, level, and temperature measurement instrumentation, with proficiency in digital bus communications such as HART, Profibus, and Modbus. Capable of providing technical support and training to customers and personnel while ensuring compliance with safety and operational standards.

Highest-signal resume keywords

• Instrumentation Calibration
• Digital Bus Communications
• Technical Support
• Field Service Reporting
• Fluid Dynamics

ATS Optimization Keywords

Hard Skills

• Electronics Troubleshooting
• Instrumentation Maintenance
• Calibration Techniques
• Process Controls