Field Service Technician

FAAC Group; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

TIBA Parking Controls, part of FAAC Group, seeks a Service Technician to join the team. This role involves on-site service and maintenance of parking and access control hardware/software in the Minneapolis area, with on-call duties and support across multiple products.

The ideal candidate will have electronics/mechanical device knowledge, PC skills, and experience with networking and different operating systems. Installation tasks may be required under PM direction.

Qualifications

• Electronics technical school training or equivalent.
• Ability to work on proprietary software and hardware communications.
• Ability to use hand and power tools.
• A clean driving record and strong customer communication skills.

Responsibilities

• On-site service and maintenance for parking and access control hardware and software in the Minneapolis area.
• Provide support for multiple products and clients.
• Assist in installation activities under Project Manager supervision.
• Work with various operating systems and networking to establish communications.
• Provide software and hardware support for clients and other field service technicians.

Skills

Electronics

Mechanical

Networking

Computer skills

Education

Electronics technical training

Tools

SQL Server

Microsoft Windows

Job description

Desktop/Network (IT) Administrators: this probably is NOT the job for you, but it may be for your friend or neighbor. Feel free to send them our information!

We are seeking a Service Technicianto join our TIBA Parking Controls team!

You are an ideal candidate if you have previously worked on parking equipment, security system installations and service or access automation/control and you like working outdoors. This position will require on-call duties.

What we expect of you (as assigned and scheduled):

• On-site service and maintenance for our parking and access control hardware and software installations in the Minneapolis area.


• Provide support for multiple products


• Need to have knowledge of electronics and mechanical devices and PC computer skills


• Work with various operating systems and have knowledge of networking.


• Software and hardware support for clients and other field service technicians.


• On occasion you may be asked to assist in the installation of our state-of-the-art Parking and Revenue Control system as well as Access Control equipment with other trained installation technicians (Installation duties include equipment bolt down, installation, wiring termination, establishing communications to software host, configuring and testing of new equipment under direction of a Project Manager).

Do you want these benefits? We offer them!

• Medical, Dental, Vision Benefits and Life Insurance


• 401k Benefits (with a company match after 1st year)


• 3-weeks of Paid Time Off


• State of the art facilities, delivery centers and worldwide partners.


• Awesome co-workers and business partners

No brainer REQUIREMENTS, you MUST possess the following:

• Electronics technical school training or equivalent


• Ability to work on proprietary software, as well has hardware communications, programming and repair


• Ability to use hand and power tools


• A clean driving record


• SQL Server database maintenance and Microsoft Operating Systems


• Excellent written and oral communication skills, specifically with customers, as well as the ability to work well within a team environment

It’s a bonus if you have knowledge of:

• MS Windows software and operating system


• Network and/or Communication systems


• MS Network and MS A+ Certifications