Field Service Technician

emergemarket.com; Chilhowie (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

PTO & holidays

Parental leave

Growth opportunities

Community involvement day

Job summary

Burwell Material Handling is seeking a Field Service Technician to service and repair forklifts, pallet jacks, and other warehouse equipment across Chilhowie, Virginia. You will diagnose mechanical, hydraulic, and electrical issues, perform maintenance, and travel to customer sites with a company-provided vehicle.

You will work independently with support from a growing team, receive ongoing training, and have opportunities for advancement in a hands-on, field-based role.

Qualifications

• Experience with forklifts or heavy equipment repair
• Valid driver's license with clean driving record
• Willingness to travel within the service territory
• Ability to lift up to 75 lbs

Responsibilities

• Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
• Troubleshoot mechanical, hydraulic, LP/diesel, and electrical system issues
• Use diagnostic tools to pinpoint and fix problems
• Perform preventative maintenance to keep equipment running smoothly
• Travel to customer sites within the assigned territory
• Mentor junior technicians when needed
• Promote maintenance programs and parts

Skills

Troubleshooting

Mechanical aptitude

Electrical systems

Driving/travel readiness

Mentoring

Tools

Diagnostic tools

Multimeters

Hydraulic gauges

Diagnostic software

Job description

About the Role:

As a Field Service Technician with Burwell, you'll be on the road each day, clocking in from your company-provided service vehicle and heading to customer sites across Chilhowie, Virginia. You'll service and repair forklifts, pallet jacks, aerial lifts, and other equipment from top brands that keep warehouses running. You'll work independently with a strong team behind you, receive ongoing training, and grow your career with a company that’s growing too. If you're hands-on, mechanically minded, and ready to take ownership of your work- we want to hear from you!

What You'll Do:

• Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
• Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues
• Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems
• Perform preventative maintenance to keep customer equipment running smoothly
• Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack
• Participate in manufacturer-certified training to stay up to date on equipment and repair techniques
• Promote service offerings like maintenance programs, inspections, and parts
• Inspect and maintain your service vehicle, tools, and inventory for safety and readiness
• Support and mentor junior techs when needed
• Prior experience in forklift, heavy equipment, diesel, or automotive repair
• Strong understanding of mechanical, hydraulic, electrical, and pneumatic systems
• Familiarity with diagnostic software and toolsAbility to lift up to 75 lbs. occasionally and meet the physical demands of the job
• Valid driver's license with a clean driving record
• Willingness to travel within the assigned service territory

Benefits:

All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.

• Competitive pay based on experience
• Excellent benefits - Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
• Progressive Paid Time Off and Holidays - starting with 3 weeks PTO in your first year
• Paid parental leave for moms and dads
• Opportunities for growth and internal promotion
• Annual Community Impact Day - paid volunteer time in the places we work and live

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

If you're looking to build a meaningful career, we're excited to support your goals and help you grow with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.