Field Service Technician - Greater Richmond Area

Burwell Material Handling; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

3 weeks PTO

Parental leave

Growth opportunities

Volunteer day

Job summary

Burwell Material Handling in Richmond, VA is seeking a hands-on Field Service Technician to service forklifts, pallet jacks, aerial lifts and other warehouse equipment across a multi-site territory. You’ll travel in a company vehicle and diagnose, repair and maintain customer equipment to keep warehouses running smoothly.

You will work independently with support from a strong team, receive ongoing training, and have opportunities for growth within a growing company.

Qualifications

• Experience in forklift, heavy equipment, diesel, or automotive repair.
• Strong understanding of mechanical, hydraulic, electrical, and pneumatic systems.
• Familiarity with diagnostic software and tools.
• Ability to lift up to 75 lbs. occasionally and meet the physical demands of the job.
• Valid driver’s license with a clean driving record.
• Willingness to travel within the assigned service territory.

Responsibilities

• Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles.
• Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues.
• Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems.
• Perform preventative maintenance to keep customer equipment running smoothly.
• Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack.
• Participate in manufacturer‑certified training to stay up to date on equipment and repair techniques.
• Promote service offerings like maintenance programs, inspections, and parts.
• Inspect and maintain your service vehicle, tools, and inventory for safety and readiness.
• Support and mentor junior techs when needed.

Skills

Forklift repair

Heavy equipment repair

Diesel repair

Electrical systems

Pneumatic systems

Diagnostic tools

Driver's license

Will travel

Tools

Multimeters

Hydraulic gauges

Job description

About the Role

As a Field Service Technician with Burwell, you’ll be on the road each day, clocking in from your company‑provided service vehicle and heading to customer sites across Richmond, Ashland, Sandston, and Goochland. You’ll service and repair forklifts, pallet jacks, aerial lifts, and other equipment from top brands that keep warehouses running. You’ll work independently with a strong team behind you, receive ongoing training, and grow your career with a company that’s growing too. If you’re hands‑on, mechanically minded, and ready to take ownership of your work—we want to hear from you!

What You’ll Do

• Diagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehicles
• Troubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issues
• Use diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problems
• Perform preventative maintenance to keep customer equipment running smoothly
• Service multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and Skyjack
• Participate in manufacturer‑certified training to stay up to date on equipment and repair techniques
• Promote service offerings like maintenance programs, inspections, and parts
• Inspect and maintain your service vehicle, tools, and inventory for safety and readiness
• Support and mentor junior techs when needed

Skills & Experience

• Prior experience in forklift, heavy equipment, diesel, or automotive repair
• Strong understanding of mechanical, hydraulic, electrical, and pneumatic systems
• Familiarity with diagnostic software and tools
• Ability to lift up to 75 lbs. occasionally and meet the physical demands of the job
• Valid driver’s license with a clean driving record
• Willingness to travel within the assigned service territory

Benefits

All offers are contingent on passing a pre‑employment drug test and background check. Burwell Material Handling is a drug‑free workplace.

• Competitive pay based on experience
• Excellent benefits – Medical, Dental, Vision, Accident, Short‑Term Disability, Long‑Term Disability, Life Insurance, and 401K with Company Match
• Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
• Paid parental leave for moms and dads
• Opportunities for growth and internal promotion
• Annual Community Impact Day – paid volunteer time in the places we work and live

Equal Opportunity

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.