Field Service Technician

BlackBerry Inc.; Chicago (IL); Remote; USD 85,000 - 120,000; Full time

Job summary

ABB's Electrification Service Division is seeking a Field Engineer to lead hands-on installation, startup, and troubleshooting of power delivery equipment in the Indianapolis region, involving substantial travel and remote support.

You will coordinate with customers, perform safety analyses, and prepare technical reports while ensuring compliance with ABB’s safety policies and procedures.

Qualifications

• Bachelor's degree in engineering or engineering technology; electrical/mechanical emphasis preferred.
• Minimum 2 years in field engineering or equivalent; willingness to travel ~75%.
• Strong communication skills and ability to coordinate with customers and internal teams.

Responsibilities

• Perform installation, startup, commissioning, troubleshooting, and repair of Power Delivery equipment.
• Schedule jobs, order materials, and prepare safety analyses and reports.
• Document work with reports, time sheets, and customer communications.

Skills

Communication

Travel readiness

Field engineering

Education

Bachelor's Degree in Engineering or Engineering Technology

High School Diploma / GED with 4+ years related experience

Tools

Microsoft Outlook

Excel

Word

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Manager__Your role and responsibilities:In this role, you will execute work to meet assigned objectives. Responsibility includes performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment.The work model for the role is: #LI - RemoteThis role is contributing to the Electrification Service Division in Indianapolis, IN. Central area.You will be mainly accountable for:Communicate with internal and external customers via phone/email to schedule upcoming jobs and order required materials, and perform safety analysis and paperwork prior to starting work.Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times.Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls.Participate in outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis.Our team dynamics:You will join a dynamic, talented, and high performing team, where you will be able to thrive.Qualifications for the role:Bachelor's Degree in Engineering or Engineering Technology, preference for Electrical or Mechanical (OR High School Diploma / GED with and 4 additional years of related engineering / field / technical experience).2 years of field engineering experience or equivalent such as military service preferred.Require handing/moving of circuit breakers and other installed equipment in excess of several hundred poundsComputer skills including Microsoft Outlook, Excel, and Word.Ability and willingness to travel approximately 75% as required. Ability and willingness to possess and maintain a valid passport and driver's license.Knowledge of industrial customer base in geographical area preferred.Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers preferred.Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) preferred.Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus.Candidates must already have a work authorization that would permit them to work for ABB in the US.More about us:ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.MyBenefitsABB.comBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.