Field Service Technician

Jobot; Charlotte (NC); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) retirement plan

Travel expenses covered

Extensive technical training

Autonomy in role

Job summary

Jobot is seeking a Field Service Technician based in Charlotte, NC. This permanent, on-site role involves traveling to customer facilities to install, commission, troubleshoot, and service advanced profiling and cutting equipment.

A strong technician will diagnose complex issues and perform repairs with extensive training provided. The position emphasizes 3 weeks on / 1 week off rotation and is offering a base salary of $75,000–$115,000 with OT opportunities and comprehensive benefits.

Qualifications

• Hands-on field service experience with complex machinery.
• Ability to travel extensively and work on-site at customer facilities.
• Strong trouble-shooting skills across mechanical, electrical, and automation systems.

Responsibilities

• Travel to customer sites to install, commission, troubleshoot, and service equipment.
• Diagnose and repair mechanical, electrical, pneumatic, hydraulic, CNC, and automation issues.
• Perform preventative maintenance, inspections, adjustments, and repairs.
• Troubleshoot machine controls, motors, drives, sensors, PLCs, and related components.
• Document service calls, parts needs, and machine performance.
• Provide on-site support and training to operators and maintenance staff.

Skills

Troubleshooting

Electrical

Mechanical

CNC/Automation

Travel readiness

Customer training

Tools

PLC hardware

Read schematics

Diagnostics tools

Job description

Field Service Technician

$75000 - $115000 per year | Charlotte, NC | On-site | Permanent

Incredible Field Service Technician Opportunity - $75k - $115k + OT!!

A bit about us:

We are currently recruiting for a Field Service Technician opportunity with a leading manufacturer of advanced industrial profiling and cutting equipment.

This is a hands‑on, highly mobile field position for a technically strong professional who enjoys troubleshooting complex machinery, traveling to customer facilities, and taking ownership of their work. The position offers extensive technical training, strong earning potential, significant autonomy, and a structured 3‑weeks‑on / 1‑week‑off schedule.

This is a nearly 100% travel position. When you're on rotation, you should expect to spend the vast majority of your time traveling to and working at customer facilities across the country, with occasional international travel as needed.

Why join us?

• Base salary: $75,000-$115,000, based on experience and technical background
• Overtime opportunities for additional earning potential
• 3 weeks on / 1 week off schedule
• Nearly 100% travel while on rotation
• Extensive initial and ongoing technical training
• Medical, dental, and vision benefits
• Retirement/401(k) benefits
• Travel‑related expenses covered
• Significant ownership and autonomy within your role
• Opportunity to develop long‑term customer relationships and become a technical expert on the equipment

Job Details

• Travel extensively to customer facilities to install, commission, troubleshoot, and service advanced industrial profiling equipment.
• Diagnose and repair mechanical, electrical, pneumatic, hydraulic, CNC, and automation‑related issues.
• Perform preventative maintenance, inspections, adjustments, and equipment repairs.
• Troubleshoot machine controls, motors, drives, sensors, PLCs, and other automation components.
• Support plasma, oxy‑fuel, and other industrial cutting technologies.
• Perform machine calibration, alignment, testing, and commissioning.
• Read and interpret electrical schematics, mechanical drawings, wiring diagrams, and technical documentation.
• Provide on‑site technical support and training to machine operators and maintenance personnel.
• Work directly with customers to identify equipment issues and recommend effective solutions.
• Document service calls, repairs, parts requirements, and machine performance.
• Collaborate with engineering, technical support, and parts teams to resolve complex technical issues.
• Assist with machine upgrades, retrofits, software updates, and equipment modifications.
• Represent the company professionally while working at customer facilities.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.