Field Service Technician

Smith Pump; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Smith Pump Company, Inc. is seeking a Field Service Tech in Texas to inspect, troubleshoot, and operate mobile pump service rigs. This role involves pump removal, startup, and maintenance with about 75% travel across the Texas market.

The ideal candidate has hands-on experience with water pumps, electrical or mechanical systems, and strong communication skills. The position requires securing and driving a commercial vehicle and collaborating with customers and team members.

Qualifications

• Experience as a service technician or mechanic.
• Knowledge of water pumps and related electrical/mechanical equipment.
• Strong leadership, organization, problem-solving, and customer service.
• Excellent verbal and written communication and relationship-building.
• Ability to drive a commercial vehicle daily to job sites.

Responsibilities

• Troubleshoot, diagnose, and repair pumps.
• Teardown, inspection, reporting, and repair of pumps in the shop.
• Maintenance and repair of tools and equipment.
• Read, understand, and follow written and verbal instructions.

Skills

Service technician experience

Pump knowledge

Leadership skills

Communication skills

Vehicle operation

Tools

Microsoft Office

Class A CDL

Job description

Join Our Dynamic Team as a Field Service Tech at Smith Pump!

Are you ready to dive into an exciting career where every day brings new challenges and opportunities? Smith Pump is seeking a skilled and experienced Field Service Tech to join our dedicated team. If you have a passion for problem solving and don’t mind getting your hands dirty or being on the road this is the position for you.

Job Description:

As a Field Service Tech at Smith Pump, you’ll be at the forefront of pump inspection, troubleshooting and the operation of mobile pump service rig trucks. Your expertise will extend to, pump removal, installation, startup, and maintenance. Troubleshooting and ensuring the smooth operation of water and wastewater pumps will be your daily mission.

Travel: ≈ 75%
Get ready to hit the road! This role involves approximately 75% travel throughout the Texas market.

Position Requirements:

*Required*

• Experience as a service technician and/or mechanic.
• Understanding of water pumps, or electrical or mechanical equipment.
• Strong leadership, organizational, problem-solving, and customer service skills.
• Excellent verbal and written communication skills.
• Ability to maintain positive relationships with both employees and customers.
• Ability to drive a commercial vehicle daily to job sites.

*Preferred*

• Five (5) years of experience in pump field service and/or pump service rig work.
• Certified Pump Installer by the Texas Department of Licensing and Regulation.
• Computer skills and proficiency with Microsoft Office programs.
• Class A Commercial Driver’s License.

Duties and Responsibilities:

• Pump troubleshooting and diagnostics.
• Teardown, inspection, reporting, and repair of pumps in the shop.
• Maintenance and repair of tools and equipment.
• Ability to read, understand, and follow written and verbal instructions.

Physical Demands:

The Field Service Tech is physically demanding, requiring the ability to stand for most of the workday. Strength requirements include the ability to handle weights and forces of 100 lbs or more.

About Us

Join Our Team at Smith Pump Company, Inc. - A Legacy of Excellence Since 1962!
At Smith Pump Company, Inc., we are not just a company; we are a legacy forged by Thomas G. Smith, P.E. in 1962. Over the years, we have evolved into a dynamic force, emerging as leaders in sales and service within the water, wastewater, and industrial markets. Our commitment to excellence is reflected in our robust team and the family-like culture we foster.

Why Choose Smith Pump Company, Inc.?

• Legacy of Leadership: With decades of experience, we have established ourselves as pioneers in the industry, setting the standard for quality and service.
• Family-Like Culture: We believe in creating a workplace that feels like family. Our team is not just a collection of employees; we are a close-knit community, working together towards shared success.
• Expertise in Action: Our team is trained in the proper application of mechanical, electrical, and instrumentation equipment specifically tailored for the water, wastewater, and industrial markets.
• Service Excellence: Equipped with expertise and state-of-the-art facilities, our service departments are ready to tackle any challenges they may encounter. Problem solving is our priority.

Our Mission:
At Smith Pump Company, Inc., we are on a mission to provide superior customer service and deliver quality products. We achieve this by creating a rewarding work environment for our employees, fostering a culture of growth, collaboration, and innovation. Our commitment to exceptional service and product quality is the driving force behind our company’s growth objectives.

Join Us in Shaping the Future!

If you are passionate about making a difference in the water, wastewater, and industrial sectors, we invite you to be a part of our journey. Smith Pump Company, Inc. is more than a workplace; it’s a place where your skills, dedication, and aspirations find a home.