Field Service Techniciam II - 176357

Zachary Piper, LLC; Quincy (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Tuition reimbursement

Medical, Dental, Vision

Job summary

Zachary Piper Solutions is seeking a Field Service Technician II to join a leading wireless provider in Quincy, MA. This 100% onsite role focuses on configuring and servicing radio systems for commercial and public-sector customers.

You will troubleshoot RF/electronic systems, perform installations, programming, and ongoing maintenance, with occasional overnight travel and on-call duties. The position requires hands-on expertise with multiple radio brands and strong customer support skills.

Qualifications

• 3+ years experience installing, troubleshooting, repairing, or programming two-way radio or wireless systems.
• Hands-on experience with Motorola, Kenwood, ICOM, Vertex, Harris or EF Johnson equipment.
• Understanding of RF propagation and two-way radio systems.
• Experience using RF/electronic test equipment and reading schematics/diagrams.
• Valid driver’s license and ability to regional travel, some overnight travel and on-call duties.

Responsibilities

• Install, program, troubleshoot, repair, and maintain two-way radio systems (UHF/VHF, 800/900 MHz).
• Create and modify radio codeplugs with multi-channel configurations.
• Troubleshoot BDA/DAS, wireless broadband, microwave, and related systems.
• Diagnose RF, networking, and electronic issues using test equipment and schematics.
• Provide onsite customer support and support regional projects, with travel and on-call responsibilities.

Skills

Two-way radio

RF theory

Test equipment

Troubleshooting

Customer support

Education

NICET certification

ETA certification

CET certification

OSHA certification

Tools

Motorola equipment

Kenwood equipment

ICOM equipment

Vertex equipment

Harris equipment

EF Johnson equipment

Job description

Zachary Piper Solutions is seeking a Field Service Technician II to join a leading wireless communications provider in Quincy, Massachusetts. This 100% onsite, local field-based role supports radio systems for commercial and public-sector customers. The Field Service Technician II will configure and service communications equipment, resolve technical issues independently, and provide hands‑on customer support to keep essential systems running reliably.

Responsibilities of the Field Service Technician II Include:

• Install, program, troubleshoot, repair, and maintain two-way radio systems, including UHF/VHF and 800/900 MHz equipment, repeaters, base stations, and dispatch consoles.
• Create and modify radio programming codeplugs, including configurations with 12+ channels, trunking, and multiple zones.
• Troubleshoot BDA/DAS, wireless broadband, microwave, and related communications systems.
• Diagnose RF, networking, and electronic issues using test equipment, schematics, wiring diagrams, and technical documentation.
• Provide onsite customer support, recommend appropriate equipment, and support regional projects with occasional overnight travel and on-call responsibilities.

Qualifications for the Field Service Technician II Include:

• 3+ years of experience installing, troubleshooting, repairing, or programming two-way radio or wireless communications systems.
• Hands‑on experience with Motorola, Kenwood, ICOM, Vertex, Harris, or EF Johnson equipment.
• Understanding of RF propagation, two‑way radio theory, repeaters, base stations, antennas, duplexers, and multicouplers.
• Experience operating RF/electronic test equipment and interpreting schematics and technical diagrams.
• BDA/DAS experience and Motorola, ETA, NICET, CET, or OSHA certifications preferred. Candidates without applicable certifications may be considered with the expectation of obtaining them within six months of employment.
• Valid driver’s license and availability for regional travel, occasional overnight travel, and on‑call support.

Compensation and Benefits for the Field Service Technician II Include:

• Salary Range: $55,000–$75,000 annually, depending on experience.
• Comprehensive Benefits: Medical, Dental, Vision, 401k Match, Paid Holidays, and PTO.
• Additional Perks: Company Vehicle and Tuition Reimbursement.

Keywords: field service technician, field service technician II, FST, FST II, radio technician, communications technician, wireless technician, two‑way radio, 2‑way radio, RF, radio frequency, wireless communications, Motorola, Kenwood, ICOM, Vertex, Harris, EF Johnson, UHF, VHF, 800 MHz, 900 MHz, radio programming, codeplug, trunking, channels, zones, dispatch console, repeater, base station, antenna, multicoupler, duplexer, BDA, DAS, bidirectional amplifier, distributed antenna system, spectrum analyzer, system analyzer, watt meter, TDR, FDR, multimeter, TCP/IP, NIC programming, RF propagation, schematics, blueprints, microwave, wireless broadband, CET, NICET, ETA, OSHA, Quincy, Boston, MA, Massachusetts