Field Service Tech (remote 60% travel)

Noblis; Cheyenne (WY); Remote; USD 60,000 - 80,000; Full time

Job summary

A technology company is seeking Field Service Technicians for remote support with 60% travel. Candidates should have a Bachelor's Degree, 3+ years in field service, and be familiar with installation processes in critical infrastructure environments. Responsibilities include site surveys, installation, and acceptance testing. Strong technical skills and communication abilities are essential for this role.

Qualifications

• Bachelors Degree and 3+ years professional experience.
• Proven experience in field service or technical installation roles.
• Familiarity with rack-mounted systems and cabling standards.

Responsibilities

• Conduct on-site surveys to evaluate and document installation requirements.
• Perform site preparation including equipment alignment and mounting.
• Execute system turn-up, configuration, and testing.

Job description

Responsibilities

Noblis is working with FAA to manage large and complex telecommunications and information management programs that use state of the art technologies to deliver enterprise infrastructure services essential to the safe and efficient operation of the largest, safest, and most complex aviation system in the world. We are seeking smart, passionate, and motivated people to join our proven team in a challenging and rewarding work environment where you will be actively engaged at the intersection of technology and operations enhancing our nation’s aviation system. If you want to be involved in acquiring, implementing, and managing the communications and information solutions to achieve our nation’s aviation vision, this is the job for you!

Enterprise Information Display System (E-IDS) is a new system under development that will provide a modern auxiliary information display to Air Traffic Controllers in the National Airspace System (NAS). E-IDS will consolidate several legacy IDS systems into a common platform to provide controllers with current and consistent information needed to perform air traffic operations from both local and enterprise sources. E-IDS will use a common hardware and software platform across over 400 NAS facilities, including En Route, Terminal, Tower, and Offshore domains.

Location: Remote with 60% travel

We are seeking experienced and highly motivated Field Service Technicians to support the deployment and maintenance of mission-critical systems in Air Traffic Operations environments. This role involves conducting detailed site surveys, preparing installation sites, installing and mounting equipment, and performing system turn-up and acceptance testing. The ideal candidate will have strong technical skills, a proactive mindset, and the flexibility to travel extensively across various locations.

Key Responsibilities:

• Conduct on-site surveys to evaluate and document site conditions and installation requirements.
• Perform site preparation activities, including equipment rack placement and alignment, pulling and terminating power and network cables, and mounting of displays, sensors, and other hardware in Air Traffic Operations areas.
• Execute system turn-up, configuration, and initial functional testing.
• Conduct acceptance testing in coordination with engineering and customer representatives.
• Ensure all installations comply with technical specifications, safety standards, and customer requirements.
• Accurately document work performed and provide detailed reports post-installation.
• Communicate effectively with project managers, engineering teams, and site personnel.

Required Qualifications

• Bachelors Degree and 3+ years professional experience.
• Proven experience in field service or technical installation roles, preferably in critical infrastructure environments.
• Familiarity with rack-mounted systems, cabling standards, and structured network and power wiring.
• Strong mechanical and electrical aptitude.
• Ability to read and interpret technical drawings, wiring diagrams, and site plans.
• Comfortable working in secure or restricted-access environments such as Air Traffic Operations centers.
• Excellent troubleshooting and problem-solving skills.
• Strong written and verbal communication skills.
• Must be able to travel a minimum of 60%, including overnight stays.

Desired Qualifications

• Experience working in FAA or similar regulated environments.
• Certifications in cabling, networking, or electronics (e.g., CompTIA, BICSI, etc.)
• OSHA 10/30 certification or other safety training.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law.

EEO is the Law | E-Verify | Right to Work