FIELD SERVICE TECH REMOTE

ESS TECHNOLOGIES INC.; Blacksburg (VA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading packaging solutions provider in Virginia is looking for a skilled Field Service Technician to install, troubleshoot, and maintain a variety of packaging equipment. This role requires a strong electrical and mechanical background, familiarity with robotics, and excellent communication skills. The position involves 75% travel and offers a comprehensive benefits package including medical and flexible work schedules.

Benefits

Medical/HSA

Dental

Vision

401k

Flexible Work Schedule

Qualifications

• 3+ years in field service or plant maintenance.
• Familiarity with FANUC robotics preferred.
• Valid driver's license required.

Responsibilities

• Install and debug equipment at customer sites.
• Provide maintenance and troubleshooting services.
• Travel 75% within the USA, Puerto Rico, and Canada.

Skills

Electrical skills

Mechanical skills

Programming skills

Robotics knowledge

Excellent communication

Education

Associate degree in electrical engineering

Tools

Allen Bradley ControLogix

HMI programming

Servo motion control

Job description

Overview

DescriptionESS Technologies, Inc. is part of the Pacteon group which also includes Schneider Packaging Equipment Co., Inc. and Phoenix Wrappers. ESS Technologies, Inc. specializes in complete packaging line design, equipment manufacturing, and integration for pharmaceuticals, nutraceuticals, cosmetics, and consumer packaged goods. We are a FANUC America Authorized System Integrator, and we offer packaging machinery with integrated serialization systems from OEMs to meet pharmaceutical track and trace mandates. Founded in 1993, ESS has extensive experience designing, building, and integrating automatic cartoners, case packers, robotic palletizers, and TaskMate Robotic Systems®.

BASE & STRUCTURE Base Hourly Range: $20-60/Hr; Reports to: Business Services Manager; Annual Bonus: N/A; Direct Reports: None; Remote: Yes; Status: Non-Exempt. Company Website: ess technologies dot com.

ABOUT ESS TECHNOLOGIES

ESS Technologies, Inc. is part of the Pacteon group which also includes Schneider Packaging Equipment Co., Inc. and Phoenix Wrappers. ESS Technologies, Inc, specializes in complete packaging line design, equipment manufacturing, and integration for pharmaceuticals, nutraceuticals, cosmetics, and consumer packaged goods. We are a FANUC America Authorized System Integrator, and we offer packaging machinery with integrated serialization systems from OEMs to meet pharmaceutical track and trace mandates. Founded in 1993, ESS has extensive experience designing, building, and integrating automatic cartoners, case packers, robotic palletizers, and TaskMate Robotic Systems®.

SUMMARY AND PURPOSE

Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of ESS products. Demonstrate excellent technical, customer service and communication skills on the job. Train customer employees in fundamental operation and maintenance procedures for ESS equipment. Meet ESS’s quality standards while maintaining working knowledge of relevant technologies and best practices.

KEY RESPONSIBILITIES

• Perform installation, start up and debug of ESS equipment at customer locations.
• Provide service maintenance, troubleshooting, and training following established company procedures.
• Travel 75% required in the USA, Puerto Rico, and Canada.
• Serve as the liaison between the customer and the company. Ensure the customer receives the final, up-to-date machine documentation (manuals, electrical drawings, etc.).
• Manage the assigned project ensuring schedules and objectives are met. Ensure customer satisfaction by obtaining written site acceptance on work performed.
• Use a wide variety of resources, such as hand tools, computers, and software to perform routine and non-routine maintenance, troubleshooting and reports.

PROFESSIONAL QUALIFICATIONS

Education: Associate degree in electrical engineering, or equivalent experience

Experience: 3+ years of experience in a field service capacity or as a plant maintenance technician. Strong electrical, mechanical, and programming background, including robotics; FANUC robotics experience preferred.

Skills: Must be familiar with programming of Allen Bradley ControLogix platform, HMI and servo motion control. Vision experience is preferred. Ability to operate computer, telephone, hand tools and shop equipment. Ability to work independently. Electrical/mechanical/programming skills. Excellent communication and organizational skills, with attention to detail. Strong interpersonal skills required for customer relations. Ability to troubleshoot immediately and independently as machine problems come up at customer site (electrical/ programs/machine). Ability to plan, schedule, train, check and evaluate work.

Employment Requirements: Valid driver’s license and acceptable motor vehicle record.

BENEFITS

• Medical/HSA
• Dental
• Vision
• Dependent Care FSA
• 401k
• Company paid Life and AD&D
• Optional Life Insurance
• Flexible Work Schedule

PHYSICAL REQUIREMENTS & WORK REQUIREMENTS

Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. Key physical requirements include standing/walking, lifting/carrying up to 30 lbs, pushing/pulling, keyboarding, gross and fine manipulation, driving, stooping, speaking, hearing, and near visual acuity as applicable to job duties.