Field Service Tech III – Controls

Integra Mission Critical, LLC.; Dalton (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Performance rewards

Competitive pay

Healthcare coverage

Life insurance

Flexible benefits

Paid time off

Education support

Retirement plans

Job summary

The Senior Field Service Technician Generators at Integra Mission Critical, LLC in Dalton, GA is a senior on-site role responsible for installation, maintenance, troubleshooting and repair of industrial generator systems. You will solve advanced electrical/mechanical issues, mentor junior technicians and ensure safe, reliable operation while delivering excellent customer service.

You will lead diagnostics, perform load bank testing, coordinate with customers and project teams, document work

Qualifications

• High school diploma or equivalent.
• Associate or Bachelor’s degree in Electrical Engineering or related field preferred.
• 5 years of generator service experience incl. controls.
• Valid driver’s license and ability to travel to customer sites.
• OSHA NFPA or ASE training preferred.
• Advanced knowledge of generator systems, electrical controls and mechanical components.

Responsibilities

• Lead installation, commissioning, preventive maintenance and repair of complex generator systems.
• Diagnose electrical, mechanical and operational issues and perform root cause analysis.
• Conduct load bank testing and performance verification.
• Serve as a technical resource, mentoring junior technicians and providing training.
• Plan, prioritize and execute multiple service calls or projects independently.
• Collaborate with customers, project managers and engineering teams to resolve needs.

Skills

Generator systems

Electrical controls

Troubleshooting

Mentoring

Education

Associate degree

Bachelor’s degree

Tools

Electrical meters

Electrical schematics

OSHA training

NFPA training

Job description

Location Dalton GA

Department DEPTEC

The Opportunity

The Senior Field Service Technician Generators is a highly skilled field professional responsible for advanced installation maintenance troubleshooting and repair of industrial generator systems This role requires independent problem solving advanced technical knowledge and the ability to mentor and guide junior technicians The senior technician ensures equipment operates safely reliably and efficiently while delivering exceptional customer service

What you will do

• Lead installation commissioning preventive maintenance and repair of complex generator systems and related control equipment
• Diagnose advanced electrical mechanical and operational issues performing root cause analysis and corrective actions
• Conduct load bank testing system inspections and performance verification to ensure optimal generator operation
• Serve as a technical resource for junior technicians providing guidance mentorship and training
• Plan prioritize and execute multiple service calls or projects independently ensuring timely and efficient completion
• Collaborate with customers project managers and engineering teams to resolve complex service needs and provide expert technical support
• Maintain detailed and accurate service documentation including work performed parts used and recommendations for preventive maintenance
• Ensure strict adherence to electrical codes safety regulations and company policies
• Participate in on call rotations and provide technical leadership during emergency service situations
• Identify opportunities for process equipment or procedural improvements to enhance service quality and efficiency

Required Qualifications

• High school diploma or equivalent required
• Associates or Bachelors degree in Electrical Engineering Industrial Technology or related field preferred
• 5 years of experience in generator service controls or related electricalmechanical field including prior mentoring or leadership experience
• Valid drivers license and ability to travel to customer sites
• Relevant certifications such as OSHA NFPA ASE or manufacturer specific training preferred
• Advanced knowledge of generator systems electrical controls and mechanical components
• Proficient with diagnostic tools meters schematics wiring diagrams and technical manuals
• Strong understanding of electrical codes OSHANFPA standards and industry best practices
• Physical ability to lift up to 50 lbs and work in various environments including outdoor industrial and confined spaces

How we support you

We believe your best work happens when you feel supported professionally personally and financially Thats why we offer a range of benefits designed to help you thrive stay healthy and plan for the future

• Performance driven rewards
• Competitive pay with incentive opportunities that recognize your results and contributions
• Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well being
• Security and peace of mind Life and disability insurance programs that provide protection when it matters most
• Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs
• Time to recharge Generous paid time off to relax travel and maintain a healthy work life balance
• Investing in your growth Education assistance and tuition support to help you build skills and advance your career
• Planning for the future Retirement and savings programs that help you achieve long term financial confidence

Come build with us At Integra were driven by a vision to transform the data center industry We specialize in delivering optimized turnkey solutions that bring together speed quality and reliability helping our clients build and operate the mission critical infrastructure that powers todays digital world Integra is a vertically integrated company owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners What truly sets Integra apart is our people We are a team of problem solvers engineers builders and operators who thrive on tackling complex challenges and delivering results Our culture values collaboration accountability and continuous improvement because in a rapidly evolving digital landscape excellence and adaptability matter Joining Integra means being part of a company that is shaping the future of data center infrastructure If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here

Equal Opportunity Statement

Integra provides equal employment opportunities for all people No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law If you are a qualified applicant who requires reasonable accommodation to complete a job application pre employment testing a job interview or to otherwise participate in the hiring process please contact talentacquisitionintegracom