Field Service Tech I - Surgical Instrument Repair (Remote)

B. BRAUN MEDICAL (US) INC; Santa Fe (NM); Remote; USD 37,000 - 56,000; Full time

Job summary

B. Braun Medical, Inc. is seeking a Field Service Technician I in Santa Fe, NM to repair, sharpen, and maintain surgical instruments at customer sites. You will work alongside senior technicians to ensure instruments function properly and provide excellent customer service.

The role requires a high school diploma or equivalent, the ability to travel to customer locations, and strong communication skills. This position offers remote work flexibility and a competitive hourly pay.

Qualifications

• High school diploma or equivalent.
• Experience repairing, machining, or handling delicate metal instruments.
• Strong communication and customer service skills.
• Basic computer skills.
• Ability to work independently and travel to customer locations.
• Flexibility to work overtime or adjusted schedules when needed.

Responsibilities

• Repair and maintain surgical instruments with guidance from senior technicians.
• Perform on-site inspections, testing, maintenance, and repairs.
• Troubleshoot instrument issues and determine appropriate solutions.
• Complete repairs accurately and on time.
• Build strong relationships with customers and provide excellent service.
• Collaborate with service, technical, and sales teams.
• Follow all ISO, FDA, quality, and safety requirements.

Skills

Mechanical aptitude

Communication skills

Customer service

Basic computer skills

Travel willingness

Education

High school diploma or equivalent

Technical, vocational, or associate degree

Job description

B. Braun Medical, Inc. is seeking a Field Service Technician I in Santa Fe, NM to repair, sharpen, and maintain surgical instruments at customer sites. You will work alongside senior technicians to ensure instruments function properly and provide excellent customer service.

The role requires a high school diploma or equivalent, the ability to travel to customer locations, and strong communication skills. This position offers remote work flexibility and a competitive hourly pay.