Field Service Tech: Forklifts & Equipment

Eastern Lift Truck Co.; Maryland; On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Medical plan

Dental plan

Vision plan

Prescription plan

401k with match

Paid vacation

Paid holidays

Short-term disability

Long-term disability

Life insurance

Job summary

Eastern Lift Truck Co. is seeking a skilled Field Service Technician to perform on-site maintenance, troubleshooting, and repair of forklifts and related equipment in the Baltimore area.

You will install and commission new systems, train customers, and respond to service calls while maintaining thorough service documentation. The role requires strong technical knowledge, customer service orientation, and the ability to work independently in diverse environments.

Qualifications

• High school diploma or equivalent; technical certification or associate degree preferred.
• Proven field service experience in material handling/industrial equipment.
• Strong troubleshooting skills and ability to work independently on various equipment.
• Familiarity with electrical circuits, hydraulics, pneumatics and mechanical systems.
• Excellent communication and customer service orientation.

Responsibilities

• Perform scheduled PM on material handling equipment at customer sites to ensure reliability.
• Diagnose and repair failures in electrical, mechanical, hydraulic, and pneumatic systems.
• Install and commission new equipment, ensuring proper functionality and safety.
• Provide technical support and training on equipment usage and safety protocols.
• Respond promptly to service calls, including after-hours as needed.
• Maintain accurate service reports, work orders and documentation of repairs and parts.
• Keep tools, parts, and supplies inventory up to date for on-site calls.
• Ensure compliance with safety and environmental regulations on site.
• Build and maintain positive client relationships through professional service.
• Stay updated on advancements in material handling equipment and industry trends.

Skills

Troubleshooting

Customer service

Communication skills

Time management

Independence

Education

High school diploma or equivalent

Technical certification or associate degree in related field

Tools

Electrical circuits

Hydraulics

Pneumatics

Mechanical systems

Job description

Eastern Lift Truck Co. is seeking a skilled Field Service Technician to perform on-site maintenance, troubleshooting, and repair of forklifts and related equipment in the Baltimore area.

You will install and commission new systems, train customers, and respond to service calls while maintaining thorough service documentation. The role requires strong technical knowledge, customer service orientation, and the ability to work independently in diverse environments.