Field Service Tech - East Coast | $30-35/hr | Charlotte | $8K Auto

ZipRecruiter; Charlotte (NC); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading global food technology provider is seeking a skilled Traveling Field Service Technician to support food processing machinery across the East Coast from Charlotte, NC. This role entails 85% travel with a focus on providing technical expertise and customer support. Ideal candidates will have mechanical/electrical repair experience, strong customer service skills, and flexibility to meet customer demands. Offering competitive pay with extensive benefits.

Benefits

$30-35/hour pay

100% employer-paid medical, dental, vision insurance

401(k) with 4% company match

Travel stipend and fuel costs covered

Comprehensive training and mentorship programs

Qualifications

• 2+ years mechanical/electrical repair experience in industrial environments.
• Comfortable with 85% travel including overnight stays.
• Food manufacturing background preferred (GMP/FDA knowledge a plus).

Responsibilities

• Install, service, and repair sophisticated food processing machinery.
• Troubleshoot mechanical, electrical, hydraulic, and pneumatic systems.
• Provide on-site customer training and technical support.

Skills

Mechanical/electrical repair experience

Proficiency in reading electrical schematics

Hydraulic and pneumatic systems experience

Strong customer service skills

Education

Formal technical training or military background

Tools

PLC troubleshooting (Allen Bradley, Siemens)

Job description

Job Description

Join a prestigious 150-year-old German-based company and global leader in food processing technology! We're seeking a skilled Traveling Field Service Technician to service cutting-edge filling, portioning, and linking equipment across the East Coast region from your Charlotte, NC base.

About Our Client

• Family-owned for 5
• Global presence in 100+ countries with 30+ subsidiary companies
• Industry leader serving major food manufacturers: Tyson Foods, Smithfield, Jack Links
• Award-winning culture - voted "Best and Brightest Companies to Work For" in 2024
• Specializes in advanced equipment for meat, dairy, bakery, and pet food industries

The Role: East Coast Regional Field Service Excellence

This 85% travel position puts you at the heart of food production, ensuring critical equipment stays operational at customer facilities across the East Coast region. Travel is strategically divided between:

• Local travel within 5 hours of Charlotte, NC region (50% driving)
• Regional East Coast travel by air (50% flying) covering the eastern seaboard

You'll be the technical expert customers rely on when production lines go down, serving as the company's East Coast regional coverage specialist.

Key Responsibilities:

• Install, service, and repair sophisticated food processing machinery across East Coast facilities
• Troubleshoot complex mechanical, electrical (480V), hydraulic, and pneumatic systems
• Read and interpret electrical schematics and European technical drawings
• Provide on-site customer training and technical support
• Manage spare parts inventory and coordinate with German engineering teams
• Document service activities and maintain detailed technical reports
• Build lasting relationships with key food manufacturing accounts throughout the East Coast
• Represent the company as the primary technical resource for the eastern region

Required Qualifications:

• 2+ years mechanical/electrical repair experience in industrial environments
• Proficiency reading electrical schematics and troubleshooting 480V/220V systems
• Hydraulic and pneumatic systems experience
• Food manufacturing background strongly (GMP/FDA knowledge a plus)
• Personal vehicle under 10 years old with fewer than 200,000 miles
• Comfortable with 85% travel including overnight stays and occasional weekends
• Strong customer service skills - you'll be the face of our client to frustrated customers
• Location flexibility for East Coast regional coverage

Qualifications:

• Experience with European food processing equipment (Multivac, Weber, German systems)
• PLC troubleshooting (Allen Bradley, Siemens)
• Military background or formal technical training
• Cold storage environment experience (-13°F to -30°F)
• Airport proximity to Charlotte Douglas International Airport

Outstanding Compensation Package:

• $30-35/hour (flexible for the right candidate)
• Guaranteed 40 hours/week pay even when not scheduled
• Overtime after 8 hours DAILY at 1.5x rate (not after 40 hours like most companies!)

Travel Benefits:

• $8,060 annual auto stipend ($620/month)
• ALL fuel costs covered (business AND personal use!)
• $3,500 annual vehicle maintenance allowance
• $1,000 annual tire allowance
• Corporate credit card for all travel expenses
• Keep all airline/hotel points for personal use

Premium Benefits:

• 100% employer-paid medical, dental, vision insurance (rare!)
• 401(k) with 4% company match
• 2 weeks vacation + 6 days PTO (negotiable based on experience)
• 11 paid holidays
• Company phone and laptop

Weekend & On-Call Pay:

• Double time weekends + $150/day on-call stipend
• Triple time for holiday work
• Only 8-10 weekends/year on-call rotation

Travel & Schedule Details:

• Base Territory: Charlotte, NC metro area (within 1.5 hours of Charlotte Douglas International Airport)
• East Coast Coverage: Primary responsibility for eastern seaboard customer accounts
• Travel Split: 50% driving (within 5 hours of Charlotte), 50% flying (East Coast region)
• Typical Week: Monday travel, Tuesday-Thursday customer sites, Friday home
• Flexibility Required: Food industry runs 24/7 - may need 2nd shift or weekend work when customer demands it
• Regional Focus: Dedicated East Coast territory ensures consistency and relationship building

Why Choose This Company?

• Job Security: 150+ year family company with remarkable stability
• Career Growth: Clear advancement path from technician to management
• Low Turnover: <4% attrition rate - employees genuinely love working here
• Investment in You: $50K+ training investment per technician
• Global Impact: Your work keeps the food supply chain running across the East Coast
• Family Culture: "Work hard, play hard" environment with genuine care for employees
• Strategic Position: Be the East Coast technical expert for a global leader

Training & Development:

• Comprehensive program in Lake Forest, IL and Germany
• Ongoing technical education on latest European food processing technology
• Mentorship program with experienced senior technicians
• Career advancement opportunities to training specialist, regional manager, or technical sales

Ready to Join This World-Class Team? If you're a skilled technician ready to take your career to the next level with a world-class organization while covering the East Coast region from Charlotte, we want to hear from you! This is more than just a job - it's a career with a company that has been perfecting food processing technology since 1873.

Apply now and become part of a team where your technical expertise directly impacts food production across the East Coast!