Field Service Tech: Conveyor Systems Lifecycle Specialist

National Presort Services Inc; Fort Worth (TX); Híbrido; USD 36 000 - 54 000; Tempo integral

Resumo da oferta

National Presort Services Inc is seeking an Field Service Technician II – Lifecycle Services in Fort Worth, TX. You will diagnose, maintain, repair, and upgrade conveyor-driven sorting systems with emphasis on mechanical and electrical reliability.

The role requires flexible shifts, strong electronics and mechanical knowledge, and the ability to train peers. You will work on customer equipment, manage parts and tools, and ensure uptime and customer satisfaction.

Qualificações

• Flexible to work any shift including nights, weekends, and Holidays.
• Strong electronics/electrical background.
• Solid mechanical knowledge.
• Ability to apply software skills and knowledge to our equipment.
• Ability to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc.
• Ability to read technical drawings and documentation.
• Full range of motion and unrestricted mobility.
• Ability to lift 50-75 lbs.
• Good problem-solving and troubleshooting skills.
• Good time management skills.
• Strong customer relations skills.
• Clear and concise verbal and written communications.
• Ability to carry out detailed written and verbal instructions independently.
• Ability to persuade/influence others in sensitive/confrontational situations.
• Basic computer skills: DOS, Windows, UNIX, Microsoft Office

Responsabilidades

• Resolve customer issues quickly to maintain maximum uptime.
• Instruct and train less experienced field technicians.
• Schedule and perform regular preventive maintenance inspections.
• Install new equipment and perform upgrades.
• Manage parts inventory and on-site tools.
• Maintain high levels of customer satisfaction through cooperative communication.
• Review service updates and act on installation/retrofit instructions and schematics.
• Stay technically current with networking and software developments.
• Respond to emergency and non-scheduled service calls.
• Seek improvements to timeliness and quality of service.
• Understand customer processes and sort plans to support operations.
• Understand paperwork generation and dispatch procedures.

Conhecimentos

Electronics

Mechanical knowledge

Troubleshooting

Customer relations

Communication

Time management

Problem solving

Training others

Reading schematics

Safety awareness

Formação académica

High School Diploma

Ferramentas

Oscilloscope

DMM (Multimeter)

Hand tools

Power tools

Windows

UNIX

DOS

Microsoft Office

Descrição da oferta de emprego

National Presort Services Inc is seeking an Field Service Technician II – Lifecycle Services in Fort Worth, TX. You will diagnose, maintain, repair, and upgrade conveyor-driven sorting systems with emphasis on mechanical and electrical reliability.

The role requires flexible shifts, strong electronics and mechanical knowledge, and the ability to train peers. You will work on customer equipment, manage parts and tools, and ensure uptime and customer satisfaction.