Field Service Tech - Construction Tech & Site Diagnostics

SITECH NW; Kent (WA); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Vacation

Sick leave

Life insurance

401(k) with profit sharing and company

Job summary

SITECH NW in Kent, WA is seeking a Field Service Technician for construction technology. You will install, calibrate, and troubleshoot 2D/3D machine-control and site-positioning products from Trimble, supporting customers and service staff.

This safety-sensitive role requires a high school diploma, construction or land surveying experience, and proficiency with Word, Excel and Outlook. Full-time with competitive benefits, salary range $36.55 to $41.70 per hour, and pre-employment drug testing.

Qualifications

• High School Diploma or GED required.
• Experience in land surveying or construction with heavy machinery preferred.
• Proficient with Microsoft Word, Excel, and Outlook.

Responsibilities

• Perform service work on customers' equipment including diagnostics, testing, repair, calibration, upgrading and cleaning.
• Provide support and troubleshooting to customer and service technicians. Answer questions and resolve issues involving SITECH staff.
• Provide technical support as needed for prompt, accurate resolution of unique or complex issues.
• Escalate unresolved customer and service technician issues.
• Demonstrate and describe functions and features of core products to advise customers on best solutions for their businesses.
• Capture all pertinent customer information including purchase orders, job site information, serial numbers, firmware version, warranty information, and upgrade codes.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

SITECH NW in Kent, WA is seeking a Field Service Technician for construction technology. You will install, calibrate, and troubleshoot 2D/3D machine-control and site-positioning products from Trimble, supporting customers and service staff.

This safety-sensitive role requires a high school diploma, construction or land surveying experience, and proficiency with Word, Excel and Outlook. Full-time with competitive benefits, salary range $36.55 to $41.70 per hour, and pre-employment drug testing.