FIELD SERVICE TECH (47169)

Arnold Machinery Company; Elko (AL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Sick Leave

Paid Vacation

Paid Holiday

Medical premium paid for associates

Dental and Vision plans

401K/Roth with company match

Bonus programs

Job summary

Arnold Machinery invites applications for a Field Service Technician specializing in mining equipment. This full-time role requires traveling to customer sites to service and repair large machinery, following OEM manuals and safety protocols.

The ideal candidate will have a High School diploma or GED, proficient MS Office skills, and the ability to read service tickets and complete reports in English. The position offers a $2,000 signing bonus and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Experience with MS Office; Excel/Word preferred.
• Ability to read service tickets and complete reports in English.
• Strong communication and teamwork skills.

Responsibilities

• Repair and maintenance of construction equipment at various sites.
• Travel to job sites as required.
• Disassemble, clean, and reassemble equipment; follow service manuals and use designated tools.
• Measure parts and identify need for replacement; order parts as needed.
• Use diagnostic equipment to tune machines and produce warranty/service reports.

Skills

Microsoft Excel

Microsoft Word

Verbal communication

Interpersonal skills

Education

High School Diploma or GED

Tools

MS Office

Job description

Job Details

Job Location: ME Elko - ELKO, NV 89801

Position Type: Full Time

Education Level: High School Degree or GED

Job Shift: Day

Field Service Tech - Mining Equipment $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

• Repairing and maintaining construction equipment
• Travel to various job sites
• Class A required
• Disassemble, clean, and reassemble all construction equipment
• Follow specifications and procedures in service manuals and select the designated tools
• Measure and identify parts and components for reusability or replacement, ordering new parts as required
• Use all test and diagnostic equipment available to make adjustments to machines and systems
• Make warranty recommendations and reports in representation of a prime product
• Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
• Guide/supervise subordinates in the repair of machinery equipment
• Practice all good housekeeping and safety measures and procedures
• Complete service reports in the English Language
• Assist in the parts ordering process
• Process warranty work orders
• Process revenue field service work orders, obtain purchase orders from customers
• Open and close Work Orders
• Take phone calls for service jobs
• Communicate the job status, progress, and/or problems to the customer
• Complete special projects as needed

Non-essential Job Functions

• Assist the Service Manager with various tasks
• Maintain a clean workspace and/or truck

Physical Demands and Working Conditions

• Walking and moving about on foot often through uneven terrain
• Lifting over 50 lbs. frequently
• Hands/arms operating equipment, hand, and power tools
• Seizes helps, or works with hands
• Raises or lowers miscellaneous equipment parts and tools
• Extends hands and arms in any direction
• Bends body downward and forward by bending at knees or waist
• Remains in standing position if required for certain repair or maintenance work
• Climbing In and out of equipment
• Read work tickets, parts, and service books and operate heavy equipment
• Communication by radio, phone, and in-person
• Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
• Sits in equipment and vehicles
• Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal, and interpersonal skills
• Ability to use office machines (fax, copier, computer, etc)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• The company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization's ongoing needs.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. Arnold Machinery does not discriminate based on physical or mental disability where the job's essential functions can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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