Field Service Team Lead - Tech Operations

Dish Network Corporation; Massachusetts; On-site; USD 63,150 - 90,000; Full time

Benefits offered by this job

Health perks

401(k) plan with company match

Career opportunities

Flexible time-away plan

Job summary

Dish Network Corporation is hiring a Field Service Manager in Massachusetts to oversee a team of technicians ensuring high-quality customer service. Responsibilities include training staff, conducting inspections, and managing operations for customer satisfaction and team performance.

The role offers a competitive salary between $63,150 and $90,000 annually, free DISH programming, and opportunities for professional growth.

Qualifications

• Ability to read and interpret safety rules and procedure manuals.
• Strong competency in leading, developing, mentoring, and coaching.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Manage field operations and ensure customer satisfaction.
• Train new and existing technicians.
• Conduct on-site inspections and improve performance.

Skills

Problem-solving abilities

Interpersonal skills

Customer service focus

Leadership

Communication skills

Education

Ability to read safety manuals

Job description

Dish Network Corporation is hiring a Field Service Manager in Massachusetts to oversee a team of technicians ensuring high-quality customer service. Responsibilities include training staff, conducting inspections, and managing operations for customer satisfaction and team performance.

The role offers a competitive salary between $63,150 and $90,000 annually, free DISH programming, and opportunities for professional growth.