Field Service Support Technician (Ohio Location)

Hillenbrand; Mount Orab, Blooming Grove (OH, WI); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their Aftermarket Service team. This role involves traveling throughout Northeast and Northwest Ohio, providing quality installations, maintenance, and repairs for plastic injection and extrusion equipment. You will troubleshoot mechanical, hydraulic, and electrical components, ensuring optimal performance and customer satisfaction. With a strong emphasis on hands-on skills and customer interaction, this position offers a competitive sign-on bonus and the chance to work with cutting-edge technology in a dynamic environment. If you are ready to take your career to the next level, this opportunity is perfect for you.

Benefits

Sign-on Bonus

Company Vehicle

Credit Card Provided

Per Diem

Home on Most Weekends

Qualifications

• 2+ years of experience with hydraulics, mechanics, and electrics.
• Ability to read mechanical blueprints and electrical schematics.

Responsibilities

• Troubleshoot and repair plastic injection/extrusion equipment.
• Perform scheduled preventative maintenance activities.
• Interface with customers to repair equipment.

Skills

Hydraulics

Mechanical Skills

Electrical Skills

Troubleshooting

Customer Interaction

Education

High School Diploma or Equivalent

Tools

Concur

Sales Force

ADP

Job description

Position Summary:

• $3000 sign-on bonus!
• 100% travel in NE & NW Ohio, but home on most weekends!
• Per diem, company vehicle, credit card provided!

*NOT an IT Tech role*

Milacron is looking for a Field Service Technician to join our team in Northeast & Northwest OH and surrounding areas. As a Field Service Technician, you will be responsible for providing quality installations, maintenance, and repairs of plastic injection/extrusion equipment. Breakdowns will require troubleshooting of mechanical, hydraulic, and electrical components and circuits.

Work You’ll Do:

• Troubleshoot and repair plastic injection/extrusion equipment using online/offline applications (Industry 4.0/Automation studio).
• Perform scheduled preventative maintenance activities on equipment.
• Effectively interface with customers in repairing equipment as needed.
• Evaluate and make recommendations regarding required repairs.
• Install computer software programs to manufactured machines.
• Load programs into equipment.
• Utilize administrative tools (Concur, Sales Force, ADP).
• Properly fill out start-up sheets, calibration certificates, and PM documents.
• Other duties may be assigned.

Team:

• This role will be part of the Aftermarket Service team and report directly to the Service Business Manager.

Basic Qualifications:

• 2+ years of experience working with hydraulics, mechanics, electrics, controls, and/or similar skillsets.
• Willingness to travel and work overtime as necessary.
• Willingness to be out a week at a time. Possibility of 2 weeks if required.
• Willingness to train/extended stay in Batavia, Ohio where our assembly headquarters is located.
• Ability to read mechanical blueprints and electrical schematics.
• Possess an active driver’s license and free of any restrictions related to driving offenses and based on initial and annual driver MVR reviews as defined by our fleet policy.

Preferred Qualifications:

• 2+ years of experience working with plastic injection/extrusion equipment or similar types of equipment or machine tools.
• Good overall mechanical, electrical, and computer skills.

Physical Demands:

• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50 lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
• Must be comfortable working at heights (on occasion).

Who we are:

Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are a global company with a full-line product portfolio that includes injection molding and extrusion equipment. We maintain strong market positions across these products in addition to specializing in maintenance, repair, and operating (“MRO”) supplies for plastic processing equipment. This includes brand X machines where applicable. Our strategy is to deliver highly customized equipment, components, and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is an operating company of Bain.