Field Service Supervisor - Utilities Apparatus Technicians

Shermco Industries, Inc.; Lubbock (TX); On-site; USD 96,000 - 103,000; Full time

Job summary

Shermco Industries, Inc. seeks a Field Service Manager - Utilities Apparatus Technicians in Lubbock, TX. This role leads technical and operational staff, drives business plans, and partners with HR and regional management to deliver customer solutions.

Responsibilities include monitoring metrics, reviewing P&L, and guiding the sales and field teams. Travel up to 90% is expected; a valid driver’s license is required. Equal opportunity employer.

Qualifications

• 5+ years of leadership experience in a related industry.
• Ability to mentor, coach, and lead technical teams.
• Proficiency with Excel, Outlook, Word, and PowerPoint.
• Strong business acumen including P&L analysis and forecasting.
• Willingness to travel overnight up to 90% and hold a valid driver’s license.

Responsibilities

• Monitor and analyze department performance metrics and forecasts.
• Review P&L reports, identify trends, and implement corrective actions.
• Lead development and execution of annual business plans.
• Oversee sales team direction and collaboration with branches.
• Plan workforce needs and support recruiting, hiring, and coaching.

Skills

Leadership

Mentoring

Communication

Forecasting

P&L analysis

Proficiency with MS Office

Travel willingness

Driver's license

Education

High school diploma

Bachelor’s degree in business/engineering or related field

Tools

Microsoft Office Suite

Job description

Overview

Job Title: Field Service Manager - Utilities Apparatus Technicians

Job Location: Lubbock, Texas

Responsibilities

• Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
• Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
• Participate in the development and execution of annual business plans.
• Lead business development efforts, providing strategic direction and oversight to the sales team.
• Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
• Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
• Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
• Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.
• Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
• Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
• Perform other duties as needed to support organizational success.

Qualifications

• High school diploma required; Bachelor’s degree in business, engineering, or related field preferred.
• 5+ years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services).
• Demonstrated ability to mentor, coach, and lead technical teams.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Strong business acumen, including P&L analysis and forecasting.
• Excellent verbal and written communication skills.
• Willingness to travel overnight (up to 90%).
• Must have a valid driver's license with a clean driving record.
• Must pass pre-employment drug screening, background check, and physical examination.

EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.

NO AGENCIES PLEASE

Pay Range

USD $70.00 - USD $75.00 /Hr.