Field Service Supervisor - Power Transformers

HD Hyundai Electric America Corporation; Duluth (MN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care plan

401k/IRA retirement plan

Paid time off

Job summary

HD Hyundai Electric America Corporation is seeking a Field Service Supervisor focused on Power Transformers. You will lead onsite installation, commissioning, and technical support for large transformers (up to 850 MVA / 500 kV).

The role demands safety, quality, and strong customer-facing skills in dynamic field environments. You will supervise subcontractors, oversee testing and diagnostics, and deliver comprehensive field reports while traveling up to 80% domestically and internationally;

Qualifications

• Extensive hands-on experience in installation and commissioning of Power Transformers (MANDATORY).
• Willingness to travel up to 80% (domestic and international).
• Ability to supervise onsite subcontractors and ensure safety and quality standards.

Responsibilities

• Direct onsite installation and commissioning of transformers up to 850 MVA / 500 kV.
• Oversee assembly of external components and peripherals to specs.
• Lead pre-commissioning activities and on-site electrical testing.
• Perform RCA investigations and deliver technical reports.
• Manage subcontractors to meet schedule and Hyundai quality standards.
• Serve as technical point of contact for customer engineers during testing.

Skills

Field leadership

Subcontractor management

Transformer testing

High-voltage safety

Customer relations

Tools

Electrical testing equipment

Job description

We are looking for a highly skilled Field Service Supervisor specializing exclusively in Power Transformers. In this pivotal role, you will lead the onsite installation, commissioning, and technical support for large-scale power transformers (up to 850 MVA / 500 kV). This position requires a technical expert who thrives in dynamic field environments and maintains the highest standards of safety and quality.

Key Responsibilities

• Onsite Leadership: Supervise and coordinate the full lifecycle of transformer installation and commissioning for units up to 850 MVA / 500 kV.

• Technical Oversight: Oversee the assembly of all external components and peripherals ensuring 100% compliance with technical specifications.

• Testing & Diagnostics: Lead pre-commissioning activities and perform onsite electrical testing; provide expert troubleshooting for field-related issues.

• Root Cause Analysis (RCA): Conduct thorough investigations into equipment failures or performance issues and deliver actionable technical reports.

• Subcontractor Management: Act as the primary supervisor for onsite subcontractors, ensuring work is performed safely, on schedule, and to Hyundai’s quality standards.

• Customer Relations: Serve as the technical point of contact for customer engineers, providing guidance during testing and maintaining professional representation of the company.

• Reporting: Prepare comprehensive field service documentation, including daily logs, incident reports, and final commissioning certificates.

• Industry Expertise: Extensive hands-on experience in the installation and commissioning of Power Transformers (MANDATORY).

• Technical Proficiency: Proven track record in transformer electrical testing, troubleshooting, and external component wiring.

• Specialized Knowledge: Familiarity with vacuum oil processing, oil handling procedures, and high-voltage safety protocols.

• Supervisory Skills: Strong experience in managing subcontractors and leading multi-disciplinary teams in industrial settings.

• Soft Skills: Exceptional problem-solving abilities and a customer-centric communication style.

• Travel Flexibility: Willingness and ability to travel up to 80% (domestic and international); remote work-from-home available when not traveling.

Working Conditions & Physical Requirements

• Willingness to work in diverse outdoor environments and industrial sites.

• Physical stamina to handle walking, standing, working at heights, and occasional heavy lifting.

• Comfortable working around high-voltage equipment and heavy machinery.

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Paid Time Off (Vacation, Sick & Public Holidays)