Field Service Supervisor: Lead Tech Teams & Service Excellence

Penske Truck Leasing Co.; Aurora (CO); On-site; USD 88,000 - 95,000; Full time

Job summary

Penske Truck Leasing Co., L.P. is seeking a Field Service Supervisor in Colorado to lead a maintenance team across a defined territory, coordinating repairs and preventive maintenance for tractors, trucks, and trailers.

The role requires strong communication, customer relationship management, and organizational skills to engage technicians and ensure outstanding customer experiences. Travel between locations and a clear path to leadership are expected.

Qualifications

• High School Diploma or equivalent.
• Associates or Tech School degree preferred.
• 3-5 years fleet maintenance management experience preferred, or at least 3 years of team management in an environment with strong operational metrics.
• Strong customer service and organizational skills required.
• Valid Driver’s License required.

Responsibilities

• Manages and leads a group of technicians across multiple service zones.
• Leads hiring and onboarding of technicians and contributes to ongoing training and development planning.
• Provides timely feedback and coaching to improve technician effectiveness and reduce rework.
• Drives timely, quality field repairs through coordinated efforts with other Penske internal roles.
• Monitors and verifies the quality of technician work and documentation; supports technician development through coaching.
• Controls repair, inventory, and labor costs through local and corporate Penske location collaboration.
• Analyzes performance trends and makes recommendations to improve technician productivity and service consistency.
• Acts as an escalation point for field service operations.

Education

High School Diploma or equivalent

Associates or Tech School degree

Tools

Microsoft Office

Job description

Penske Truck Leasing Co., L.P. is seeking a Field Service Supervisor in Colorado to lead a maintenance team across a defined territory, coordinating repairs and preventive maintenance for tractors, trucks, and trailers.

The role requires strong communication, customer relationship management, and organizational skills to engage technicians and ensure outstanding customer experiences. Travel between locations and a clear path to leadership are expected.