Field Service Supervisor

Accredited Labs; Wayland Township (MI); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) with Company Match

Company-Paid Life Insurance

Paid Time Off (PTO)

Paid Holidays

Company-Provided Equipment

Job summary

Accredited Labs in Wayland, Michigan, is seeking a Field Service Supervisor to lead field service staff within a hybrid work model. You will coordinate with executive and technical leadership to support the company’s growth and ensure high-quality calibration services.

The role emphasizes mentoring, process compliance, and efficient field operations, while maintaining strong communication with customers and vendors. Strong leadership and organizational skills are essential.

Qualifications

• Strong organizational and leadership skills.
• Experience supervising technical or field service teams.
• Excellent verbal and written communication skills.
• Nice to have: Experience with construction materials testing calibration.

Responsibilities

• Provide leadership and guidance in coordination with executive and technical leadership.
• Supervise, mentor, and support field service staff.
• Ensure compliance with technical, quality, and administrative procedures (time sheets, expense reports, certifications, documentation).
• Coordinate and monitor overall efficiency of field service operations.
• Communicate schedule changes and service updates to customers and vendors.

Skills

Leadership

Organizational skills

Team supervision

Communication

Job description

We are seeking an exceptionalField Service Supervisorto join our Accredited Labs team. This is a unique opportunity to be part of a fast-growing organization and have a direct impact by partnering with our Accounting Supervisor to support the company's continued growth.

The ideal candidate will have extensive knowledge of

This position is based inWayland, Michiganand is consideredhybrid.

As our Field Service Supervisor, you will be responsible for

DAY-TO-DAY RESPONSIBILITIES

• Provide leadership and guidance in coordination with executive and technical leadership.
• Supervise, mentor, and support field service staff.
• Ensure compliance with technical, quality, and administrative procedures (time sheets, expense reports, certifications, documentation).
• Coordinate and monitor overall efficiency of field service operations.
• Communicate schedule changes and service updates to customers and vendors.

BASIC QUALIFICATIONS

• Strong organizational and leadership skills
• Experience supervising technical or field service teams
• Excellent verbal and written communication skills

NICE TO HAVE

• Experience with construction materials testing calibration.

BENEFITS

Health Insurance

Comprehensive medical coverage to support your well-being.

Preventive and restorative care to keep you smiling.

Vision Insurance

Coverage for eye exams, glasses, and contacts.

401(k) with Company Match

Plan for your future with our retirement savings plan and generous employer match.

Company-Paid Life Insurance

Peace of mind with fully covered life insurance.

Paid Time Off (PTO)

Enjoy a healthy work-life balance with paid time off.

Paid Holidays

Celebrate and recharge with paid company holidays.

Company-Provided Equipment

All necessary tools and technology supplied to help you succeed.

ABOUT US

Accredited Labsis a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and a commitment to customer satisfaction.

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their strong community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on while delivering a consistent, compliant experience across every location.

Accredited Labs is a leader in precision calibration services, serving critical industries including energy, manufacturing, life sciences, aerospace, and more. Our dynamic team is the cornerstone of our success, embodying the values of teamwork, integrity, innovation, and excellence.

EQUAL OPPORTUNITY EMPLOYER

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status in the provision of employment opportunities and benefits.