Field Service Supervisor

Eaton Corporation; Minden (LA); On-site; USD 86,000 - 126,000; Full time

Job summary

Eaton’s ES AMER ARS division seeks a Site Services Supervisor for the Fibrebond team at the Minden, LA campus. You will oversee the Site Services Department, directing technicians, ensuring quality and safety, and supporting customer projects across North America.

You will manage training, attend customer meetings, and collaborate with project managers and Quality Control to uphold customer satisfaction while controlling department expenses. Travel to project sites is required as needed.

Qualifications

• High school diploma or GED required.
• Three years of manufacturing experience.
• Proficient in Microsoft Office Suite.
• Ability to read building drawings, site plans, equipment layouts, and foundation drawings.
• Valid driver's license and clean driving record.
• Willingness to travel, including overnight travel (~10%).
• No immigration sponsorship or relocation; reside within 70 miles of Minden, LA.

Responsibilities

• Schedule jobs and Site Services personnel to ensure timely, efficient project completion.
• Monitor technician performance to meet job requirements and quality standards.
• Motivate, train, and develop employees.
• Attend customer meetings and conference calls for project execution.
• Communicate with Fibrebond Project Managers and customers as needed.
• Collaborate with Quality Control to resolve issues affecting customer satisfaction.
• Conduct Site Services employee performance reviews and ensure safety compliance.
• Travel to project sites to meet crews and customers as required.
• Provide technical support to Estimating for Site Services proposals.
• Help implement department processes to improve efficiency.

Skills

Communication skills

Relationship building

Physical stamina

PPE compliance

Detail oriented

Team coordination

Education

High school diploma or GED

Associate's or Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Job description

Eaton’s ES AMER ARS division is currently seeking a Site Services Supervisor for our Fibrebond team based at our manufacturing campus in Minden, LA.

This role is responsible for the overall management of the Site Services Department. Responsible for managing multiple Site Services projects associated with all Fibrebond’s manufactured products. Schedules and directs site service technicians in the completion of assigned jobs. Follows up on completed work to assure it meets quality standards and the customer’s needs. Attends to customer needs and nurtures continued business.

Fibrebond, an Eaton company, designs and manufactures pre integrated modular buildings and power enclosures that protect mission critical equipment for data center, industrial, utility, and communications customers. Headquartered in Minden, Louisiana, Fibrebond is known for its engineered to order solutions that support complex infrastructure projects across North America. In 2025, Fibrebond was acquired by Eaton, expanding Eaton’s modular solutions portfolio while preserving Fibrebond’s strong engineering expertise, customer focus, and manufacturing operations in Louisiana.

The expected annual salary range for this role is $86000 - $126000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Schedule jobs and Site Services personnel to ensure timely and efficient project completion.
• Monitor Site Services technician performance to ensure job requirements are met.
• Motivate, train, and develop employee skills.
• Attend customer meetings and conference calls as required for project execution.
• Communicate directly with Fibrebond Project Managers and customers as needed.
• Collaborate with Quality Control to resolve issues negatively impacting customer satisfaction.
• Conduct Site Services employee performance reviews.
• Ensure crews maintain a safe and productive work environment.
• Ensure employees receive required safety and project‑related training, including OSHA, TWIC, boom lifts, fall protection, and forklift certifications.
• Exercise sound judgment in managing company assets and controlling department expenses.
• Travel to project sites to meet with crews and customers as required.
• Provide technical support to the Estimating department for Site Services proposals.
• Assist with implementing department processes that improve efficiency.
• Perform other duties as assigned.

Qualifications:

Basic (required) Qualifications:

• High school diploma or GED from an accredited institution.
• Three years of experience working in a manufacturing environment or similar.
• Working knowledge of Microsoft Office Suite.
• Ability to read and understand building drawings, site plans, equipment layouts, and foundation drawings
• Valid driver's license and satisfactory driving record
• Ability and willingness to travel as needed to customer sites, including overnight travel (avg of 10%).
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation is offered. Candidates must currently reside within a 70-mile radius of Minden, LA to be considered. Active‑Duty Military are exempt from this geographical limitation.

Preferred Qualifications:

• Associate's or Bachelor's degree from an accredited institution.
• Previous experience as a leader/manager of people or project teams.
• Prior project management or related management experience, coordinating multiple projects and priorities

Skills:

• Strong communication skills with the ability to work effectively with customers and internal departments.
• Ability to establish and maintain effective working relationships.
• Ability to bend, stoop, reach, and perform repetitive material-handling tasks.
• Ability to lift, carry, push, and pull materials weighing up to 50 lbs.
• Ability to work in indoor and outdoor environments, including around electrical equipment.
• Strong attention to detail and organizational skills.
• Required use of personal protective equipment (PPE), including steel‑toed shoes, hearing protection, and safety glasses.
• Ability to maintain confidentiality of trade secrets and proprietary information.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.