Field Service Supervisor

Colonial Group; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance-Based Bonuses

Comprehensive Benefits

Career Development

Job summary

United Uptime Services in Little Rock, AR is seeking a Field Service Supervisor to lead our service team at fueling centers and EV charging sites across the region.

The role requires industry experience with petroleum equipment, Gilbarco certification, and the ability to manage on-call emergencies while maintaining outstanding client relationships. You’ll train junior technicians and ensure compliance with safety protocols.

Qualifications

• High school diploma or GED required.
• Experience with petroleum equipment service and maintenance preferred.
• Gilbarco Certification required; other POS and tank monitoring brands valued.

Responsibilities

• Perform scheduled and emergency maintenance on UST/AST systems at fueling centers.
• Lead service team and coordinate daily operations with District General Manager.
• Respond to after-hours on-call requests and ensure timely, compliant repairs.
• Train and develop junior technicians; enforce safety and customer protocols.

Skills

On-call availability

Customer service

Team leadership

Education

High school diploma or GED

Tools

Gilbarco Certification

Verifone/Passport/Ruby POS

Veeder Root/Franklin Evos

Red Jacket/Franklin motors

Job description

Field Service Supervisor

United Uptime Services is a leading provider of petroleum fueling and EV charging system equipment installation and service across the United States. We're experiencing significant growth and seeking a Field Service Supervisor to join our team in the Little Rock, Arkansas and surrounding areas!

About United Uptime Services:

United Uptime Services is the leading supplier of both petroleum fueling and EV charging system equipment, installation, and service across the Southwest, Midwest, and Rocky Mountain regions. United Uptime Services is an authorized distributor and service provider for Gilbarco Veeder- Root as well as other major equipment brands. The company has 35+ branch offices and more than 1,300 Team Members operating throughout the United States. United Uptime Services provides industry leading compliance testing solutions in all 50 states through its Tanknology Business.

What You'll Do:

• Perform scheduled and emergency maintenance, troubleshooting and repairs on UST/AST systems and components at retail/commercial fueling centers including dispensers, pumps, controllers, POS consoles, printers, fuel management systems, leak detection equipment, lighting and electrical systems, valves, piping and more!
• Take daily directions from the District General Manager and be the Field Leader for our Service Team
• Respond to after-hours emergency service requests for "site down" or other priority situations in an on-call rotation
• Perform required prerequisite work necessary to obtain and maintain certification from original equipment manufacturers
• Follow all customer protocols and procedures including customers safety and housekeeping guidelines
• Train, Lead, and develop junior team members

What We’re Looking For:

• Industry Experience: Experience with petroleum equipment service and maintenance, along with certifications in the following areas, is required.
  • Gilbarco Certification (REQUIRED)
  • Verifone, Passport, Ruby point-of-sale systems
  • Veeder Root, Franklin Evos tank monitoring systems
  • Red Jacket, Franklin motors and controllers
• Customer Service Driven: Available to be on call and capable of completing all work efficiently while maintaining strong client relationships
• A Strong Educational Foundation: High school diploma or GED required
• Pre-Employment Testing: Must pass drug test, background and DMVR check.

What United Uptime Can Offer You:

In addition to competitive pay, we're proud to offer:

• Performance-Based Bonuses: Your hard work won't go unnoticed. We offer the opportunity to earn bonuses on top of your salary based on your performance, rewarding your dedication and contribution to our success.
• Comprehensive Benefits: We believe in taking care of our team. You'll have access to a comprehensive benefit plan, including Medical, Dental, Vision, 401k, and Paid Time Off, ensuring your health and well-being are taken care of
• Career Development: At United Uptime, we're invested in your growth. We offer company-paid training opportunities to earn certifications and advance in your career, providing you with the tools and support you need to reach your full potential.

Other duties:

Please note this job ad for the Field Service Supervisor is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the individual for this job. Duties, responsibilities, and activities may change at any time with or without notice.