Field Service Supervisor

Carrier; Illinois; On-site; USD 65,000 - 130,000; Full time

Benefits offered by this job

Health care benefits

Paid time off

Life Insurance

Disability benefits

Tuition assistance

Job summary

Carrier Global Corporation, through Automated Logic, seeks a Service Field Supervisor to lead Field Engineers, plan goals, and optimize project delivery. You will supervise training, scheduling, and performance reviews, while ensuring accurate billing, documentation, and customer communication.

Your background should include HVAC controls experience and proficiency with WebCtrl, SiteBuilder, ViewBuilder, and LogicBuilder, with a valid driver’s license and ability to lift up to 50 lbs.

Qualifications

• High School Diploma or GED with 6+ years of HVAC Controls experience OR Associate Degree with 4+ years OR Bachelor Degree with 2+ years of HVAC controls experience.
• Valid and current Driver’s License.
• Capable of climbing ladders or using lift equipment over 8 feet and lifting up to 50lbs.

Responsibilities

• Manage field engineers through training, scheduling, and performance reviews.
• Ensure the team optimizes time on projects and properly records billing hours.
• Maintain documentation and clear communication to customers, subcontractors, and managers.
• Oversee project completion, expenses, and quality control.
• Coordinate with Project Managers to allocate resources and manpower.
• Provide technical assistance when needed.

Skills

HVAC Controls

Leadership

Project coordination

Communication

Education

High School Diploma or GED

Associate Degree

Bachelor Degree

Tools

WebCtrl

SiteBuilder

ViewBuilder

LogicBuilder

Job description

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com(opens in new window) or follow on Carrier social media at @Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Scope of Position

As a Service Field Supervisor, you will be essential to the ALC business through guiding and overseeing Field Engineers. We are looking for someone who can motivate their employees to grow and foster a positive team morale, dedicated to providing our customers with the best products and services. You will plan and set goals for your team, solve difficult problems, explain policies and procedures, and collaborate with other departments on processes.

Manage field engineers through training, scheduling, and performance reviews.

Ensure team is optimizing their time on projects and properly entering billing hours.

Ensure proper documentation and communication to customers, subcontractors, and department managers.

Oversee project completion, expenses, and quality control.

Conduct interviews with potential field engineers.

Coordinate with Project Managers and Branch Operations Managers to allocate resources and manpower to optimize the completion of projects.

Complete required documentation for employees and projects.

Provide technical assistance when needed.

Required Qualifications

High School Diploma or GED with 6+ years of HVAC Controls experience OR Associate Degree with 4+ years of HVAC Controls experience OR Bachelor Degree with 2+ years of HVAC controls experience.

Valid and current Driver’s License and can be insurable by company’s insurance carrier.

Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.

Preferred Qualifications

Bachelor’s degree in an engineering, business, or related subject matter.

3+ years of experience in HVAC controls, Building Automation, or related industry.

Proficient in Automated Logic and Phoenix software, such as WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, or similar software.

Previous leadership experience and ability to lead and motivate diverse teams.

Ability to multitask various large and diverse challenges.

Pay Range

The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including:

Health Care Benefits: Medical, Dental, Vision; Wellness incentives

Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

Disability: Short-term and long-term disability

Life Insurance and Accidental Death and Dismemberment

Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate(opens in new window). The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.