Field Service Specialist III

CommonSpirit Health; United States; On-site; USD 75,000 - 100,000; Full time

Job summary

CommonSpirit Health is seeking a Field Service Specialist II to service diagnostic imaging and biomedical equipment across multiple sites. You will lead within Clinical Engineering, repair imaging systems, and manage parts ordering while expanding service opportunities.

Candidates should have an associate degree in a relevant field and at least seven years of imaging equipment experience, plus a valid driver's license. On-call nights, weekends, and holidays are required.

Qualifications

• Associate degree or technical training in Electrical, Biomedical or Mechanical Engineering or related field, or equivalent experience.
• Seven years' experience servicing medical imaging equipment (General X-ray, Rad rooms, C-Arms, etc.).
• A valid Driver's License.
• Preferred: Certified Radiology Equipment Specialists.

Responsibilities

• Repair and maintain diagnostic imaging and biomedical equipment.
• Lead within Clinical Engineering and assist FSS with imaging equipment repair.
• Handle parts ordering and coverage for Account Manager; identify new service opportunities.
• Analyze cost histories to reduce expenses and improve efficiency.
• Provide coverage for CE Manager during absence and respond to on-call emergencies.

Skills

Leadership

Problem solving

Cost reduction

Education

Associates Degree in Electrical/Biomedical/Mechanical Engineering or related field

Tools

Medical imaging equipment

Job description

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties.Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed.Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology.

In addition to duties of Field Service Specialist II, performs repair and maintenance on "High Tech" imaging equipment, such as Cath Lab, MRI, Advanced CT Scanners, and PET units more than 75% of the time.

Utilizes training opportunities to significantly reduce contract dependency for the same equipment.

Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.

Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager.

Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.

Is capable of providing coverage and support for CE Manager during manager's absence.

Job Requirements

Required

• Associates Other Associates Degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or equivalent training validated through training certificates or Equivalent experience, upon hire
• A minimum of seven years' experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms)
• A valid Driver's License

Preferred

• Certified Radiology Equipment Specialists, upon hire

This position requires participation in a rotational on-call schedule, including nights, weekends, and holidays. Candidates must be available to respond to urgent service needs outside of regular business hours and may be required to return to the facility on short notice.