Field Service Specialist II

CommonSpirit Health; Glenwood (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

CommonSpirit Health is seeking a Field Service Specialist to repair and maintain diagnostic imaging and biomedical equipment, expanding on FSS I duties. You will lead within Clinical Engineering and coordinate with stakeholders to ensure reliable operation of imaging systems.

This role requires an Associate degree in engineering or related field, 5+ years of service experience, and a valid driver's license. You must be available for on-call shifts, nights, weekends, and holidays.

Qualifications

• Associates degree or equivalent
• Minimum 5 years’ experience servicing technical equipment
• Valid Driver’s License

Responsibilities

• Repair and maintain diagnostic imaging and biomedical equipment (60%+ focus on intermediate imaging equipment)
• Lead within Clinical Engineering and assist FSS I
• Order parts and support service opportunities while analyzing costs
• Manage service emergencies and communications with stakeholders
• Backfill CE Manager and provide input on service costs and opportunities
• Stay current on medical technology, regulatory standards, and safety practices

Skills

Imaging equipment repair

Technical leadership

Problem-solving

On-call readiness

Education

Associate degree in Electrical/Biomedical/Mechanical Engineering

Job description

Job Summary and Responsibilities

As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties.

Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed.

Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology.

• Specializes in intermediate imaging equipment repair and maintenance (60%+ of time)
• Reduces contract dependency through training
• Leads the CE department, overseeing and assisting FSS I
• Manages service emergencies and vendor/department communication
• Assists with ordering parts and supplies for imaging and biomedical equipment
• Backfills CE Manager, provides service opportunity input, and analyzes service costs
• Stays current on technology, medical advances, and regulatory standards

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Job Requirements

Required:

• Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or equivalent training validated through training certificates, or equivalent experience.
• A minimum of 5 years’ experience servicing technical equipment
• Valid Driver’s License

Preferred:

• CBET preferred

This position requires participation in a rotational on-call schedule, including nights, weekends, and holidays. Candidates must be available to respond to urgent service needs outside of regular business hours and may be required to return to the facility on short notice.

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.