Field Service Specialist II - CA

Dignity Health Medical Group; Redding (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Dignity Health Medical Foundation in California seeks a Field Service Specialist to repair and maintain diagnostic imaging and biomedical equipment on-site. You will lead within Clinical Engineering and manage emergencies, parts, and service opportunities while minimizing contract dependency.

The role requires strong technical expertise, leadership, and a proactive approach to cost reduction and training, with on-call duties and documentation responsibilities essential to patient care and

Qualifications

• Associates degree in Electrical, Biomedical or Mechanical Engineering or related field.
• Graduate of technical program.
• Training certificates validated on hire.
• Minimum of 2 years’ experience servicing technical equipment.
• Driver's License: CA required.

Responsibilities

• Performs repair and maintenance on general imaging such as X-Ray, Portable X-Ray, Fluoroscopy, CR, and Mammography units.
• Completes record keeping for work orders.
• Assists in ordering parts and supplies for cost-effective maintenance.
• Provides on-call coverage on rotating basis.
• Repairs and maintains medical equipment under contract and performs related duties.
• Provides input to the CE Manager regarding new service opportunities.

Skills

Experience servicing imaging equipment

Education

Associates degree in Electrical/Biomedical/Mechanical Engineering or related field

Job description

Job Summary and Responsibilities

As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties.

Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed.

Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology.

Essential Function

• Performs repair and maintenance primarily on general imaging such as X-Ray units, Portable X-Ray units, Fluoroscopy Systems, CR Units, and Mammography units
• Completes all necessary record keeping for work orders received and finished
• Assists in the ordering of parts and supplies necessary for the most cost effective maintenance of medical
  imaging equipment
• Provides on-call coverage on a rotating basis and other duties as assigned
• Repairs and maintains medical equipment under contract and performs general biomedical duties and functions
  as required
• Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical
  Engineering Division

Job Requirements

Required

• Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education upon hire
• Graduate of technical program upon hire
• Training validated through training certificates upon hire
• Minimum of 2 years’ experience servicing technical equipment upon hire
• Driver's License: CA (AUTO:CA) upon hire required

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.