Field Service Specialist II

Dignity Health Medical Group; Santa Maria (CA); On-site; USD 95,000 - 120,000; Full time

Job summary

Dignity Health Medical Foundation in California is seeking a Field Service Specialist II to maintain and repair medical imaging equipment across Marian Regional, Arroyo Grande, French Hospital and satellite sites.

You will lead preventive maintenance, respond to service emergencies, and mentor junior staff within Clinical Engineering, ensuring high uptime for DR systems, CT scanners, and vascular imaging devices.

Qualifications

• 5+ years of experience servicing medical imaging equipment
• Strong background in field service engineering and preventive maintenance
• Ability to lead and mentor within a Clinical Engineering team

Responsibilities

• Perform routine and complex maintenance on imaging equipment across multiple sites
• Lead technical efforts during service emergencies and coordinate with vendors
• Provide mentorship and support to junior team members

Job description

Job Summary and Responsibilities

As our Field Service Specialist II, you will be a pivotal contributor to our healthcare technology team, ensuring the peak operational status of vital medical imaging equipment. This role is perfect for a skilled technician passionate about imaging equipment maintenance, seeking to make a significant impact on patient care quality and clinical engineering excellence. We are specifically targeting experts in Digital Radiography, CT systems (basic), CT Simulators, basic oncology equipment, and Vascular/Special systems to join our forward-thinking organization.

Every day you will be at the forefront of medical device repair, performing both routine and complex maintenance on a diverse range of imaging technologies. You'll gain valuable experience in reducing vendor dependency through proactive training and skill development, while also acting as a technical lead within the Clinical Engineering department, mentoring and supporting junior team members. Your responsibilities will extend to managing critical service emergencies and efficiently coordinating with vendors and internal stakeholders, ensuring seamless operation of our diagnostic imaging services.

To be successful in this role, you will possess a strong background in field service engineering with a proven track record in medical imaging equipment repair and preventive maintenance. Your expertise in specific technologies like DR systems, CT scanners, and vascular imaging equipment will be crucial. We are looking for an individual with exceptional problem-solving skills, a commitment to continuous learning, and the ability to operate effectively in a fast-paced clinical environment, demonstrating leadership and accountability in all technical operations. This position covers Marian Regional, Arroyo Grande, French Hospital, and the surrounding satellite locations.

Job Requirements

Required

• A minimum of 5 years’ experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables, and C-Arms)
• Must have the ability to repair and maintain a wide variety of imaging equipment.
• Associate's degree in Electrical Engineering, Biomedical Engineering, and or Mechanical Engineering, or related field required or military equivalent.

Preferred

• CRES preferred
• Bachelor’s degree preferred.

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.