Field Service Specialist I

Copeland; Hagåtña (GU); Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

Remote work

Job summary

Copeland in the United States is seeking a Field Service Specialist I to support installation, start-up and commissioning of control systems in commercial refrigeration and building management.

This entry-to-intermediate role offers hands-on field exposure, requires overnight travel, and emphasizes customer rapport, documentation and basic training of contractors.

You will travel up to 85-90% and collaborate with senior specialists, with compensation around $70,000–$85,000 per year.

Qualifications

• 1–3 years of experience in refrigeration, HVAC, or control systems.
• Associate’s degree or equivalent in HVAC/R, Electrical, or Mechanical.
• Basic understanding of refrigeration systems, control logic, and building automation.
• Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
• Ability to travel up to 85-90%.

Responsibilities

• Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
• Terminate low-voltage control wiring and verify I/O connections.
• Load and adjust control programs with support from higher-level specialists.
• Provide basic troubleshooting support to ensure systems are operational and free of defects.
• Review and interpret store prints and wiring diagrams with assistance.
• Support new store commissioning and remodel commissioning activities and associated documentation.
• Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
• Provide basic training to contractors and site personnel on Copeland hardware/software.

Skills

Refrigeration/HVAC experience

Control systems knowledge

Travel up to 85-90%

US work authorization

Education

Associate’s degree or equivalent in HVAC/R, Electrical, or Mechanical

Tools

Copeland controllers

Danfoss controllers

Carel controllers

Job description

Remote - US

Full time

JR113637

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Description

The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands‑on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co‑workers, sales representatives, and others as appropriate.

AS A FIELD SERVICE SPECIALIST I, YOU WILL:

• Perform basic on‑site installation, start‑up, and verification of Copeland Retail Solutions products and systems.

• Terminate low‑voltage control wiring and verify I/O connections.

• Load and adjust control programs with support from higher‑level specialists.

• Provide basic troubleshooting support to ensure systems are operational and free of defects.

• Review and interpret store prints and wiring diagrams withassistance.

• Support new store commissioning and remodel commissioning activities and associated documentation.

• Maintainaccurateandtimelycompletion of all documentation (FSRs, timesheets, expenses, etc.).

• Provide basic training to contractors and site personnel on Copeland hardware/software.

REQUIRED EDUCATION, EXPERIENCE & SKILLS

• 1–3 years of experience in refrigeration, HVAC, orcontrolssystems.

• Associate’sdegree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.

• Basic understanding of refrigeration systems, control logic, and building automation.

• Computer skills including word processing, spreadsheets, database, Internet software, E‑mail, and Windows.

• Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.

• Ability to travel up to 85-90%.

• Legal work authorization in the United States - Sponsorship will not be provided for this role

**Remote Work Arrangement:**

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively .

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Working Conditions:

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.

#LI-KP1 #LI-Remote

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end‑to‑end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [e-mail]

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.