Field Service Specialist 1

Billings Clinic; Billings (MT); On-site; USD 40,000 - 50,000; Full time

Job summary

Billings Clinic in Billings, MT is seeking a Field Service Specialist 1 in Clinical Engineering to repair and maintain medical imaging equipment across X-Ray, CR, DR, Ultrasound and related systems. The role requires a technical background and willingness to join a full-time team in a hospital setting.

You will participate in on-call rotations, order parts as needed, and help develop preventative maintenance programs while upholding safety, quality, and patient care standards at Billings Clinic.

Qualifications

• Minimum Vocational/Technical X-ray Theory and Repair Training.
• Preferred 2 Year / Associate Degree in Medical Electronics or Electronics with training relating to human anatomy and physiology.
• Two years of experience directly related to servicing medical imaging equipment.

Responsibilities

• Performs repair and maintenance primarily on general imaging equipment, such as X-Ray units, Portable X-ray units, C-arms, CR units, DR Units, Ultrasound systems, O-Arms, Injectors, etc.
• Provides equipment repair and preventative maintenance throughout responsible area.
• Completes all necessary record keeping for work orders received and/or finished.
• Reviews and creates procedures and policies relating to the preventative maintenance program.
• Assists in the ordering of parts and supplies necessary for the most cost-effective maintenance of medical equipment.
• Provides on-call coverage on a rotating basis and provides support to techs for assigned equipment during On-Call.
• Provides input to the Biomed Director regarding new service opportunities within a location serviced by the Clinical Engineering Division.
• Provides cross training, technical support, project management, and emergency management in the shop and clinical environment.
• May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Supports regional branches and affiliates as needed.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Skills

Medical imaging repair

Equipment maintenance

Education

Vocational / Technical X-ray Theory and Repair Training

Associate Degree in Medical Electronics / Electronics

Job description

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

• Medical
• Dental
• Vision
• 403(b) Retirement Plan with employer matching
• Defined Contribution Pension Plan
• Paid Time Off
• employee wellness program

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting.

Field Service Specialist 1

Field Service Specialist 1 CLINICAL ENGINEERING - 8660 (BILLINGS CLINIC 2950 10TH AVE N BUILDING) req12019

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE: $29.08 - $36.34

Essential Job Functions

• Performs repair and maintenance primarily on general imaging equipment, such as X-Ray units, Portable X-ray units, C-arms, CR units, DR Units, Ultrasound systems, O-Arms, Injectors, etc.
• Provides equipment repair and preventative maintenance throughout responsible area.
• Completes all necessary record keeping for work orders received and/or finished.
• Reviews and creates procedures and policies relating to the preventative maintenance program.
• Assists in the ordering of parts and supplies necessary for the most cost-effective maintenance of medical equipment.
• Provides on-call coverage on a rotating basis and provides support to techs for assigned equipment during On-Call.
• Provides input to the Biomed Director regarding new service opportunities within a location serviced by the Clinical Engineering Division.
• Provides cross training, technical support, project management, and emergency management in the shop and clinical environment.
• May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Supports regional branches and affiliates as needed.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• Minimum Vocational / Technical X-ray Theory and Repair Training.
• Preferred 2 Year / Associate Degree Associates Degree in Medical Electronics or Electronics with an equivalent formal training relating to human anatomy and physiology.

Experience

• Two years of experience directly related to servicing medical imaging equipment.
• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered.

Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do.

As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants.

All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability.

To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.