Field Service Specialist

Onsights; Duluth (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Equity

401(k) with a 5% company match

Paid holidays and generous paid time off

Learning and development program

Job summary

Onsights is seeking a Field Service Specialist in Duluth, Minnesota. The role involves supporting deployment and maintenance of systems at Anno.Ai's Lake Superior Test Range, requiring hands-on skills and strong communication.

Qualifications include an associate’s or bachelor’s degree in a relevant field and 5+ years of experience. The position offers competitive salary, equity, and comprehensive benefits.

Qualifications

• 5+ years of experience in a similar role.
• Ability to safely operate company or field vehicles.
• U.S. citizenship with ability to obtain security clearance.

Responsibilities

• Conduct system integration and support deployment.
• Troubleshoot, repair, and calibrate systems in the field.
• Perform sensor data collection to support product development.

Skills

Hands-on experience with electronic systems

System setup in Windows and Linux

Strong mechanical aptitude

Ability to read technical documents

Basic diagnostic tools experience

Education

Associate’s or bachelor’s degree in relevant technical field

Job description

Disclaimer

Due to the sensitive nature of our engineering work, Anno.ai enforces strict digital footprint and identity verification. We actively monitor for synthetic profiles, proxy networks, and AI interview assistants; any fraudulent activity will result in immediate disqualification.

Position Overview

As a Field Service Specialist at Anno.Ai’s Lake Superior Test Range, you will support the deployment, fielding, and maintenance of sensors, systems, and tools. You will work directly with engineering, product, and customer support teams to deliver the highest quality products and services. The role requires a hands‑on, mission‑driven mindset and strong communication skills.

Responsibilities

• Conduct system integration, field deployment, testing, and support of products and services.
• Support test range air and maritime operations.
• Provide repair, calibration, and maintenance services.
• Perform sensor data collection in support of product development.
• Troubleshoot, repair, and calibrate systems in the field.
• Improve product performance based on field experience.

Required Qualifications

• Associate’s or bachelor’s degree in information systems, Systems Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field (preferred).
• 5+ years of relative experience in a similar role.
• Familiarity with Windows and Linux environments for system setup, troubleshooting, and diagnostics.
• Hands‑on experience with electronic systems, wiring, connectors, and test equipment.
• Ability to read and follow technical documentation, schematics, and standard operating procedures.
• Experience using basic diagnostic tools and troubleshooting methods in field or lab environments.
• Strong mechanical aptitude and comfort assembling, modifying, and repairing hardware systems.
• Technical knowledge of sensor systems and unmanned vehicles.
• Experience planning and executing prototype testing and validation.
• Valid driver’s license and ability to safely operate company or field vehicles, if required.
• Ability to work outdoors in austere environments and lift or move equipment safely.
• U.S. citizenship and ability to obtain and maintain a U.S. Government security clearance.
• Residency in Duluth, Minnesota.
• Ability to travel up to 20% of the time.

Preferred Qualifications

• Prior experience supporting U.S. Department of Defense programs, defense systems, or mission‑critical platforms.
• Maritime experience.
• Experience fielding equipment in a variety of environments, including marine, coastal, desert, and urban settings.
• Experience with additive manufacturing, including 3D printing for prototyping or field‑expedient repairs.
• Experience with small unmanned aerial systems (UAS), unmanned underwater vehicles (UUV), and uncrewed surface vessels (USV).

Total Rewards Package for Our US Employees

• Competitive salary.
• Equity.
• Comprehensive benefits package.
• 401(k) with a 5% company match.
• Paid holidays and generous paid time off.
• Paid leave programs.
• Patent bonus program.
• Employee referral bonus program.
• Learning and development program.
• Opportunity to work with a team of highly skilled, creative, and motivated team members.

Quick Note on Role Fit

If you think you have what it takes to fulfill this opportunity, but don’t necessarily check every box, please still connect with us at [e-mail]. Feel free to send a cover letter so we can get to know you better!