Field Service / Sales Representative

ZipRecruiter; Elgin (IL); On-site; USD 58,000 - 67,000; Full time

Job summary

A leading staffing firm is seeking a Customer Support & Sales Support Specialist in Elgin, IL. This role involves providing operational and technical support to customers, conducting training, and assisting sales with demonstrations. Candidates should have strong customer service skills and some technical knowledge. The position offers competitive pay and growth opportunities within a collaborative culture.

Benefits

Health insurance

Dental insurance

Vision insurance

401k plan

Qualifications

• Proven ability to deliver exceptional customer service.
• Strong communication skills to present technical information clearly.
• Familiarity with CNC machinery is a plus.

Responsibilities

• Provide operational and technical support to customers.
• Conduct operator training both onsite and at customer facilities.
• Offer phone-based technical assistance.
• Assist sales staff with technical expertise and product demonstrations.

Skills

Strong customer service and communication skills (written & verbal)

Technical aptitude and presentation skills

Experience or understanding of CNC machinery

Job description

Overview

Job Description

Customer Support & Sales Support Specialist

Location: Elgin, IL 60124 (Ability and willingness to travel across North America after 3 months of training)

Employment Type: Permanent, Direct Placement (This is not a contract)

Expected Interview Date: As soon as October 3, 2025

Expected Start Date: As soon as October 13, 2025

About the Role

Join a growing company with a close-knit culture and a state-of-the-art facility. We’re seeking a motivated Customer Support & Sales Support Specialist to deliver exceptional service and technical expertise to our customers and sales team. This is a great opportunity to grow within a leading organization in the industry.

Responsibilities

• Customer Support — Provide operational and technical support to customers.
• Customer Support — Conduct operator training both onsite and at customer facilities.
• Customer Support — Offer phone-based technical assistance.
• Customer Support — Perform on-site applications development to optimize machine performance.
• Sales Support — Assist sales staff with technical expertise and product demonstrations.
• Sales Support — Conduct machine demos during customer visits and trade shows.
• Sales Support — Process machine samples for prospective customers.
• Sales Support — Develop cutting technology for new product models to support innovation.

Top Skills & Qualifications

• Strong customer service and communication skills (written & verbal).
• Technical aptitude and presentation skills.
• Experience or understanding of CNC machinery (a plus).

Why Join Us?

• Growth Opportunities: Internal promotions and career development.
• Industry Leadership: Work with cutting-edge technology in a respected company.
• Team Culture: Supportive, collaborative environment.
• Modern Facility: Work in a state-of-the-art location.

Ready to take the next step in your career? Apply today and become part of a company that values your growth and expertise. #PriorityEast

Pay and Benefits

The pay range for this position is $58,240.00 - $66,560.00/yr.

Health Dental Vision 401k

Workplace Type

This is a fully onsite position in Elgin, IL.

Application Deadline

This position is anticipated to close on Oct 6, 2025.

About TEKsystems

We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to , , , , , , veteran status, , , , genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We\'re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We\'re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We\'re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We\'re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to , , , , , , veteran status, , , , genetic information or any characteristic protected by law.