Field Service Representatives

Rheinmetall; Auburn Hills (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

American Rheinmetall Vehicles in the United States seeks a Field Service Representative to ensure safe, timely maintenance and repair of test vehicle platforms during USG testing. You will support on-site operations across multiple locations to keep assets ready for missions.

You will lead field rework efforts, support test site operations, and perform troubleshooting and repairs to maintain platform readiness and safety across ARV programs.

Responsibilities

• Lead field rework efforts and rework teams in various locations.
• Support test site operations to include, but not limited to on-site system support packages (spares), storage of spares, consumables, etc.
• Support the development of work packages for test and maintenance of test assets.
• Support and perform direct platform level troubleshooting and repairs to keep platform available for USG testing.
• Support/Conduct vehicle repairs, maintenance, and upgrades in accordance with program requirements and schedules to ensure successful test outcomes.
• Support ARV and USG Test personnel by providing status and progress in execution of vehicle maintenance and upgrade activities.
• Work with FER’s across the Rheinmetall landscape to support the building of maintenance field procedures and best practices in the ARV portfolio
• Support and adhere to all company and USG safety and

Skills

Field service

Troubleshooting

Maintenance

Travel readiness

Job description

American Rheinmetall is a leader in the design, development, and production of advanced tracked and wheeled vehicles, vehicle systems, and critical components that support U.S. military modernization. Our expertise spans electronic and mechanical systems, fabricated structures, armored products, rubber solutions, and track systems, delivering reliable innovation to both defense and commercial markets. As part of the global Rheinmetall family, we combine proven heritage with forward-looking technology to provide solutions that defend and feed the world.

Job Summary

The Field Service Representative (FSR) is a key role within the American Rheinmetall Vehicles (ARV) team focused on ensuring that U.S. Government testing of Rheinmetall products is safe, per the test schedule, per the test plan, and exceed the customer’s expectation for quality. The Field Service Representative (FSR) will support the daily maintenance actions and repairs of test vehicle platforms. This role includes duties, but not limited to, within ARV’s Field Service Section for all maintenance related activities at U.S. Government and civilian test sites and ARV locations. The locations will be located at but not limited to Aberdeen, MD, Auburn Hills MI, Yuma, AZ, White sands missile range, NM, FT. Hood TX, Hattiesburg MS, and other US test sites as required.

75% travel.

Essential Functions

• Lead field rework efforts and rework teams in various locations.
• Support test site operations to include, but not limited to on-site system support packages (spares), storage of spares, consumables, etc.
• Support the development of work packages for test and maintenance of test assets.
• Support and perform direct platform level troubleshooting and repairs to keep platform available for USG testing.
• Support/Conduct vehicle repairs, maintenance, and upgrades in accordance with program requirements and schedules to ensure successful test outcomes.
• Support ARV and USG Test personnel by providing status and progress in execution of vehicle maintenance and upgrade activities.
• Work with FER’s across the Rheinmetall landscape to support the building of maintenance field procedures and best practices in the ARV portfolio
• Support and adhere to all company and USG safety and