Field Service Representative - Third Class

Aqua America, Inc.; West Goshen Township (PA); On-site; USD 32,000 - 54,000; Full time

Job summary

Aqua America, Inc. is hiring a FIELD SERVICES REPRESENTATIVE – THIRD CLASS in the Great Valley area. The role focuses on installing, repairing, and replacing water meters from 1/2" to 2", interpreting plans, and using field software to log readings and consumption data.

The candidate must have a valid driver’s license, be physically capable of heavy lifting, and be willing to work overtime as needed. This is a full-time on-site field position with a competitive benefits package.

Qualifications

• Must have a valid driver's license.
• Licensed Journeyman or apprentice plumber preferred.
• Mechanical aptitude for installation, repair and replacement of meters 1/2" to 2".
• Ability to read and interpret pipeline/construction plans related to Meter Operations.
• Must be able to use a computer/tablet and software applications listed above.
• Physical ability to lift up to 85 lbs and work overtime as required.

Responsibilities

• Install, repair and replace water meters and related materials 1/2"–2".
• Read meter readings and analyze water consumption data.
• Interpret pipeline/construction plans for meter operations.
• Operate computer/tablet and GIS/AMRA software during fieldwork.
• Lift up to 85 lbs and be available for overtime, evenings, weekends.

Skills

Meter installation

Meter repair

Mechanical aptitude

Read blueprints

Plan interpretation

Computer skills

Tools

Service Link

Aqua GIS

AIMS

AMRA

Banner

MS Office

Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!About Essential UtilitiesEssential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.An opening currently exists for a FIELD SERVICES REPRESENTATIVE – THIRD CLASS. This position will work a TUESDAY through SATURDAY schedule. Location – Great Valley – Meter SettingQualifications:The applicant selected to fill this position will be required to:Must have a valid driver's license.Highly recommended that the candidate be a licensed Journeyman or apprentice plumber.Must have mechanical aptitude for the installation, repair & replacement of meters and meter related materials ranging in size from 1/2" through 2" in diameter.Have the mathematical background to interpret meter readings and analyze consumption.Must have knowledge of the Company's and OSHA's safety regulations.Must be able to read and interpret pipeline / construction plans as it specifically relates to Meter Operations.Must be capable of using a computer / tablet and have working knowledge of Service Link, Aqua GIS, AIMS, AMRA, Banner and Microsoft Office.Be physically capable of lifting up to 85 lbs.Must be available for overtime when needed, as well as work after scheduled hours, holidays and weekends.Perform all other tasks or special functions as directed by supervisor.The hourly rate of pay is $38.99 ## per hour.All employees hired or entering the bargaining unit on or after December 15, 2022, will receive four dollars ($4.00) per hour less than the classification wage rate. The wage reduction will be returned in one dollar ($1.00) increases once a year over a four (4) year period. Employee will receive annual contract increases.A written and field exam may be given.Applicants for this position may access their personnel file only one time for up to one hour during the five-day posting period so they may review previous testing material.Please review the details of this job carefully. It must be understood that the person selected to fill this position must accept.Interested applicants can contact Human Resources at 888.366.3300 or apply online by Wednesday, August 26, 2026.Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:Family members cannot result in a supervisor/subordinate reporting relationshipFamily members cannot work in the same department.