Field Service Representative - Third Class

Aqua America, Inc.; Town of Great Valley (NY); On-site; USD 52,000 - 56,000; Full time

Job summary

Aqua America, Inc. in Great Valley, NY is hiring a Field Services Representative – Third Class to install, repair and replace meters and related materials, read meters, and analyze consumption on a Tuesday–Saturday schedule.

The role requires a valid driver's license, preferred journeyman or apprentice plumber, ability to lift up to 85 lbs, and proficiency with Service Link, Aqua GIS, AIMS, AMRA, Banner and Microsoft Office; overtime and after-hours work may be required. Aqua America, Inc.

Qualifications

• Requires valid driver’s license and, ideally, journeyman or apprentice plumber
• Must have mechanical aptitude for meter installation/repair 1/2"–2"
• Ability to read/interprete meter readings and analyze consumption with safety knowledge

Responsibilities

• Install, repair and replace meters and related materials (1/2" to 2" diameter)
• Read meters and analyze consumption to ensure accurate readings
• Operate and maintain meters in compliance with safety regulations
• Perform related tasks assigned by supervisor and be available for overtime
• Utilize Service Link, Aqua GIS, AIMS, AMRA, Banner and Microsoft Office

Skills

Driver's license

Plumbing license/apprentice

Mechanical aptitude

Meter readings interpretation

Safety regulations

Read plans/meters operations

Computer/tablet proficiency

Tools

Service Link

Aqua GIS

AIMS

AMRA

Banner

Microsoft Office

Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

FIELD SERVICES REPRESENTATIVE – THIRD CLASS

This position will work a TUESDAY through SATURDAY schedule. Location – Great Valley – Meter Setting.

Qualifications

• Must have a valid driver's license.
• Highly recommended that the candidate be a licensed Journeyman or apprentice plumber.
• Must have mechanical aptitude for the installation, repair & replacement of meters and meter related materials ranging in size from 1/2" through 2" in diameter.
• Have the mathematical background to interpret meter readings and analyze consumption.
• Must have knowledge of the Company's and OSHA's safety regulations.
• Must be able to read and interpret pipeline / construction plans as it specifically relates to Meter Operations.
• Must be capable of using a computer / tablet and have working knowledge of Service Link, Aqua GIS, AIMS, AMRA, Banner and Microsoft Office.
• Be physically capable of lifting up to 85 lbs.
• Must be available for overtime when needed, as well as work after scheduled hours, holidays and weekends.
• Perform all other tasks or special functions as directed by supervisor.

The hourly rate of pay is $38.99 ## per hour.

All employees hired or entering the bargaining unit on or after December 15, 2022, will receive four dollars ($4.00) per hour less than the classification wage rate. The wage reduction will be returned in one dollar ($1.00) increases once a year over a four (4) year period. Employee will receive annual contract increases. A written and field exam may be given. Applicants for this position may access their personnel file only one time for up to one hour during the five-day posting period so they may review previous testing material. Please review the details of this job carefully. It must be understood that the person selected to fill this position must accept.

Aqua, an Essential Utilities company is an Equal Opportunity / Aff employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).

To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.