Field Service Representative - Site Lead

AeroVironment; Huntsville (AL); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401K with company matching

9/80 work schedule

Paid holiday shutdown

Job summary

AeroVironment is seeking a Field Service Representative Site Lead to supervise Jump20 and other deployed sites in the US regional program. The role requires 5+ years leading operations, OCONUS unmanned systems experience, and the ability to brief senior leadership while maintaining a cohesive team.

Deployments are typically 5 months on-site with 2 months off, and candidates may live anywhere during downtime. Expect travel, FAA licensing consideration, and ITAR compliance as part of duties.

Qualifications

• Requires prior OCONUS unmanned systems operations experience.
• 5+ years in planning and leading supervisory operations.
• Ability to brief senior operations leadership and maintain team cohesion.
• Knowledge of military organizational dynamics.
• FAA Class II Medical Certificate eligibility desired.

Responsibilities

• Oversee day-to-day on-site operations and COMSEC/HAZMAT programs.
• Manage air and ground safety, quality assurance, and flight discipline.
• Schedule flights to meet mission objectives and maintain GFP/HVA inventories.
• Mentor FSRs and conduct site status briefings for customers.
• Maintain regular reports and address issues to keep deployments mission-ready.

Skills

OCONUS ops

Operations leadership

Military dynamics

UAV operator

VTOL rotor

FAA license

Medical certificate

Leadership

Special Ops

Site Lead

Education

Bachelor’s degree / aviation experience

Job description

Petaluma, CA

US Regional

Full time

8309

Worker Type

Regular

Job Description

Summary:

The Field Service Representative Site Lead (SL) is responsible for overseeing daily operations at both Maritime and Land Based deployed sites, in support of Medium UAS (MUAS) Jump20 program and other special programs. The SL will daily interact with customer leads and is expected to professionally balance meeting mission needs, contractual requirements and customer expectations. This position will supervise all Jump20 FSR’s onsite and is accountable for all onsite operations. The SL is responsible for assisting in development of site specific standard operating procedures and for maintaining those standards for the duration of the deployment.

Deployment rotations are typically 5 months on site and 2 months off site. There are very little to no job requirements during the time off between deployments and Site Leads can live anywhere they choose.

Position Responsibilities

• Responsible for day-to-day operations on site to include

• COMSEC program.

• HAZMAT program.

• Air and ground safety programs.

• Quality assurance.

• All air operations and upholding flight standards and discipline.

• Scheduling of flights to meet mission objective.

• Maintenance program oversight.

• FSR mentorship and evaluation.

• All inventory controls to include government furnished property (GFP), high value asset (HVA), and general inventories.

• Be the primary point of contact with customer/user.

• Providing briefings on operations (Pre and Post Flight) and site status to the local customer.

• Cultivate a professional, cohesive team site environment leading to efficient and affective operations.

• Daily, weekly, monthly reports as required.

• Report any deficiencies or issues to maintain the mission readiness rate of the deployed site.

• Other duties; as assigned, to meet operational intent of the deployed site.

• Potential to assist in other internal AV duties (IRAD, Training, FAT, etc) on a non-standard basis.

Basic Qualifications (Required Skills and Experience)

• Previous OCONUS unmanned systems operations experience

• 5+ years’ experience in planning and leading operations in a supervisory role.

• Able to demonstrate leadership qualities necessary to brief Senior Operations leadership and maintain a cohesive atmosphere among site personnel.

• Knowledge of military organizational dynamics

• AVO – UAV operator experience (1000 hours).

• MECH -- VTOL UAV experience (3 Years). Rotor exp (3 years). FAA Airframe and Powerplant license preferred.

• Able to qualify for and maintain FAA Class II Medical Certificate

• Demonstrated leadership and communication skills.

• Special Operations experience is preferred.

• Site Lead experience in support of Tier I special forces preferred

Minimum Qualifications:

• Demonstrated people managements and leadership qualities

• Possess outstanding interpersonal skills, be self-motivated, and work without supervision.

• Bachelor’s degree in related area and/or 5 years past experience in manned and/or unmanned aviation either fixed wing or rotorcraft.

• Be available to do extended OCONUS travel for 5-month deployments.

Physical Requirements:

• Ability to speak, read, and write English

• Able to pass medical screening, and background investigation

• Ability to lift 35 to 100 pounds

• Ability to travel OCONUS

• Ability to obtain pass Class 2 Medical Assessment

• Ability to live on Maritime Vessels (upholding a standard of physical and emotional fitness).

Special Requirements:

• U.S. Citizen required, per ITAR definition, and contract requirements.

• Active Secret or TS level clearance.

• Employment is contingent upon meeting all medical requirements for overseas assignment.

• Ability to apply and setup GOVT accounts for maintaining communications on the high side.

Clearance Level

Secret

The salary range for this role is:

$27 - $42

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits .

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

About AV:

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

U.S. Citizenship is required. Secret or Top Secret clearance, or the ability obtain a clearance is desired.

About AV:

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

Careers at AeroVironment (https://www.avinc.com/careers/our-team)