Field Service Representative, Lead (NAVCERT) Norfolk, VA

W R Systems, Ltd.; Norfolk (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Tuition Reimbursement

Life Insurance

Short- and Long-Term Disability

Flexible Spending Account

Employee Assistance Program

Tuition Reimbursement

Job summary

A leading defense contractor is seeking a Lead Field Service Representative to conduct navigation certifications on U.S. Navy ships. This role involves significant travel and requires extensive experience in U.S. Navy Navigation systems. Candidates should have a high school diploma and considerable hands-on experience with navigation equipment. Responsibilities include testing, troubleshooting, and preparing detailed reports on field operations. A comprehensive benefits package is offered along with a commitment to equal opportunity employment.

Qualifications

• Five years of hands-on experience with U.S. Navy Navigation systems.
• Technical training focused on Navigation Systems.
• Ability to demonstrate industry leadership in relevant systems.

Responsibilities

• Conduct dockside and at-sea tests; analyze data and resolve technical issues.
• Provide expertise on navigation system interface with other shipboard systems.
• Prepare reports on field experiments and inspections.
• Conduct field tests and serve as a liaison with sponsors.
• Light-off and troubleshoot primary systems and peripheral equipment.
• Verify functionality of newly installed equipment and evaluate system performance under operating conditions.
• Develop skills related to new technology and systems relevant to projects; improve procedures for efficiency and safety.
• Provide oversight and on-the-job training to lower-level technicians.
• Input to Project Managers for proposals and Statements of Work.

Skills

Five (5)+ years of experience with U.S. Navy Navigation equipment and systems

Technical training in U.S. Navy Navigation Systems

Recognized expert in U.S. Navy Navigation equipment and systems

Documentation

Education

High school diploma or GED

Job description

Field Service Representative, Lead (NAVCERT)

Clearance Requirement: Active Secret Clearance is required to start

Travel Requirements: 60%

Location: Norfolk, VA

SUMMARY

WR has a potential opportunity for a Field Service Representative, Lead (NAVCERT). This role offer an exciting and challenging opportunity to represent the Navigation Systems In-Service Engineering Activity (ISEA) in conducting Navigation Certifications (NAVCERT) aboard U.S. Navy ships.

Position responsibilities

• Conduct dockside and at-sea tests; analyze collected data and identify and resolve installation, technical, and procedural issues.
• Provide expertise to resolve navigation system interface issues with other shipboard systems and assist in developing and updating required documentation and procedures.
• Travel to sponsor sites as a technical representative; conduct field tests, interpret and evaluate field data, and serve as a liaison with industrial, governmental, and other sponsors.
• Prepare status, progress, and final project reports describing results of field experiments and/or inspections.
• Light-off, configure, test, troubleshoot, and operate primary systems and peripheral equipment in support of projects.
• Verify functionality of newly installed equipment and evaluate system performance under actual operating conditions.
• Continuously develop skills related to new technology and systems relevant to ongoing and anticipated projects.
• Maintain and seek improvements to test procedures and processes for maximum efficiency, safety, and quality.
• Provide oversight and on-the-job training to lower-level technicians.
• Provide input to Project Managers for proposals and Statements of Work.

Candidates must possess the following knowledge, skills, and experience

• High school diploma or GED
• Technical training in U.S. Navy Navigation Systems.
• Five (5)+ years of hands‑on experience with U.S. Navy Navigation equipment and systems, including experience in at least three (3) of the following four (4) areas:
  • Systems Requirements
  • Operational Requirements
  • Test & Evaluation
  • Training
• Recognized expert demonstrating industry and public service leadership in U.S. Navy Navigation equipment and systems.

*This position is contingent upon funding*

The selected candidate will be required to pass a pre-employment third-party background check which may include verification of any of the following: Employment history; Education and/or certifications; Criminal history; Driving Records; Other records or information related to the candidate’s suitability for the position.

Benefits Offered: WR offers a comprehensive benefits package for eligible employees including Medical, Dental, Vision, 401(k), Paid Time Off, Company Paid Holidays, Life Insurance, Short- and Long-Term Disability, Flexible Spending Account, Employee Assistance Program, and Tuition Reimbursement.

WR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, traits associated with race, color, citizenship status, national origin, ancestry, genetic information, creed, sex, sexual orientation, gender identity or expression, pregnancy, childbirth, or related medical conditions, including lactation, age, religion, marital status, physical or mental disability, veterans’ status, or any additional factors that are protected by law. EOE/Veteran/Disability. Please see https://wrsystems.com/our-responsibility/ for more information.