Field Service Representative - Instrumentation & Controls (Syracuse, NY)

TransCanada Turbines; City of Syracuse (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

Health plan

RRSP contributions

Free parking

Training & development

Job summary

TransCanada Turbines is seeking an experienced Field Service Representative - Instrumentation & Controls to join our Syracuse team. You will support field service and shop activities for industrial gas turbine control systems and instrumentation, perform maintenance, troubleshooting, and commissioning under guidance from senior technicians.

Travel to customer sites is required. The ideal candidate has a technical diploma or trade cert and 2–5 years in industrial maintenance or instrumentation,

Qualifications

• Technical diploma or trade certification relevant to field service, instrumentation, or electrical systems.
• 2-5 years in industrial maintenance, instrumentation, controls, electrical systems, or field service.
• Willingness to travel domestically and internationally; overtime/flexible schedules.
• Experience with power generation or rotating equipment is a plus.

Responsibilities

• Assist with field maintenance, inspections, repairs, and installations of gas turbine control systems and instrumentation.
• Support shop activities, equipment preparation, repairs, and testing when not on field assignments.
• Perform basic calibration, testing, and troubleshooting of instrumentation devices.
• Document service reports and work orders accurately and on time.
• Travel to customer sites as required and maintain safety compliance.

Skills

Electrical basics

Instrumentation basics

Tool proficiency

Diagrams & schematics

MS Office

Teamwork

Safety awareness

Driver's license

Education

Technical diploma or trade certification

Military training

Equivalent experience

Tools

Calibration instruments

Testing equipment

Hand tools

Power tools

Job description

Summary

TransCanada Turbines (TCT) is the sole authorized overhaul, repair and maintenance service provider for Siemens Energy and General Electric (GE) aeroderivative industrial gas turbines, serving an expanding international client base.

Summary

TransCanada Turbines (TCT) is the sole authorized overhaul, repair and maintenance service provider for Siemens Energy and General Electric (GE) aeroderivative industrial gas turbines, serving an expanding international client base. TCT’s key strength is our people, who offer quality and flexibility that only an independent organization can provide. We are currently looking for a experiences Field Service Representative - Instrumentation & Controls to join our team at our Field Service team in Syracuse. Reporting to the Regional Branch Manager, the Field Service Representative - Instrumentation & Controls assists with field service and shop activities related to industrial gas turbine control systems, instrumentation, and ancillary equipment. The position provides hands-on support for maintenance, inspections, troubleshooting, repairs, installations, and commissioning activities while developing technical skills under the guidance of senior technicians and field service representatives.

Duties

• Assist senior technicians and field service representatives with field maintenance, inspections, repairs, and installation activities.
• Support maintenance activities on gas turbine instrumentation, electrical systems, control systems, and associated equipment.
• Perform routine inspections, testing, and basic calibration of instrumentation devices.
• Assist with troubleshooting of electrical, instrumentation, and control system issues using established procedures.
• Support commissioning and startup activities under supervision.
• Complete service reports, work orders, and other required documentation accurately and on time.
• Maintain tools, test equipment, and company assets in a clean and serviceable condition.
• Follow all company safety policies, procedures, and customer site requirements.
• Participate in shop activities including equipment preparation, repairs, and testing when not assigned to field work.
• Work effectively with team members to ensure customer requirements are met safely and efficiently.
• Participate in training and skill development programs to expand technical knowledge and field service capabilities.
• Report unsafe conditions, equipment deficiencies, and quality concerns to supervision.
• Travel to customer sites as required.
• Perform other duties as assigned by the Branch Manager.

Education / Experience

• Technical diploma, trade certification, military technical training, or equivalent combination of education and experience.
• 2-5 years of experience in industrial maintenance, instrumentation, controls, electrical systems, mechanical maintenance, or field service.
• Previous experience with power generation, rotating equipment, industrial controls, or process equipment would be considered an asset.
• Willingness to travel throughout the United States and internationally when required.
• Willingness to work overtime and flexible schedules during outages and customer emergencies.

Qualifications / Requirements

• Basic understanding of electrical and instrumentation principles.
• Ability to safely use hand tools, power tools, testing equipment, and calibration instruments.
• Ability to read and interpret wiring diagrams, schematics, and technical manuals.
• Basic computer skills include Microsoft Outlook, Word, and Excel.
• Strong willingness to learn industrial gas turbine systems and control systems.
• Good interpersonal and communication skills.
• Ability to work effectively as part of a team in shop and field environments.
• Ability to work safely in industrial settings, including climbing ladders, working at heights, and lifting equipment within established safety guidelines.
• Valid driver’s license and ability to obtain a passport for travel if required.

Employee and team flexibility is of prime importance to TransCanada Turbines. It is important that all employees are willing and able to assist with any activity, at any time, as necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business. The ability to travel globally is a requirement for the Field Service Representative at TransCanada Turbines.

We Offer

• Competitive compensation package,
• Shared cost extended health and dental benefit plan
• Company paid RRSP contributions – no match required
• Annual bonus
• Three (3) Weeks’ Paid Vacation (Prorated in first year)
• Employee Assistance Program
• Free parking
• Culture that values trust, open communication, safety, integrity, and accountability
• Opportunity to gain hands‑on experience in a locally operated business with a global reach
• Climate controlled facility and a clean working shop, focused on safety
• Emphasis on employee training and professional development

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