Field Service Representative - Industrial Water Treatment

Veolia Water Technologies; Lincoln (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan

Flexible Spending & Health Savings

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia Water Technologies in Lincoln, NE is seeking a Field Service Representative to deliver on-site technical service for chemical feed equipment and water treatment systems. You''ll install, service, and troubleshoot equipment at customer sites, acting as the technical liaison and building strong customer relationships.

The role requires a high school diploma or GED (technical degree preferred) and 2–5 years in instrumentation/electronics or related fields, plus a valid driver''s license and

Qualifications

• High school diploma or GED is required.
• Technical degree in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline is preferred.
• 2–5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training is required.
• Valid driver''s license and willingness to travel is required.

Responsibilities

• Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
• Obtain samples and perform water testing and enter data into Veolia’s Insight platform.
• Act as technical consultant, providing expert recommendations, training, and solutions to customer management and technical teams.
• Perform water analysis, calibrate equipment, program controllers, and diagnose/resolve system issues via on-site and remote support technologies.
• Maintain detailed service reports, inventory management, and ensure all safety protocols are followed.
• Coordinate with sales teams to support multiple customer sites within the territory.

Skills

Communication skills

Customer service

Computer skills

Troubleshooting

Safety-minded

Independent worker

Lifting up to 60 lbs

Education

High school diploma or GED

Technical degree/diploma

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!

About This Opportunity:

We are seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

This position will be based at a customer site in Lincoln, NE.

What You'll Do:

• Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
• Water Testing & Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)
• Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
• Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
• Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

Qualifications

What Success Looks Like:

• Consistently deliver high-quality technical service that exceeds customer expectations
• Successfully complete installations, commissioning, and troubleshooting projects on time
• Build strong customer relationships through technical expertise and professional service
• Maintain safety standards and compliance in all industrial environments
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies

Knowledge, Skills & Abilities:

• Excellent communication and customer service skills
• Computer proficiency and mathematical skills for technical analysis
• Strong troubleshooting abilities for electrical and mechanical systems
• Self-motivated with ability to work independently and manage multiple priorities
• Safety-minded approach with ability to work in various industrial environments
• Able to lift and carry up to 60 pounds and perform precision work as needed (frequency varies by worksite)

Education & Experience:

• High school diploma or GED is required
• Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline is preferred
• 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training is required
• Familiarity with water treatment processes and industrial equipment is preferred
• A valid driver's license and willingness to travel is required (a learner's permit or G1/G2 class will not qualify)

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Opportunity for advancement. A place to build a career! Training in valuable skills. Opportunity for new challenges. We’re growing! Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.