Field Service Representative I – Orange, CA

Solventum; Anaheim (CA); On-site; USD 48,000 - 67,000; Full time

Job summary

Solventum is seeking a Field Service Representative I for Orange, CA on-site. You will support patients and hospital staff with attentive service, prepare and document medical device equipment, and manage inventory across facilities.

This role includes travel of up to 10% domestically and may involve evenings or weekends. Qualified candidates have a high school diploma or GED and at least 2 years of customer-facing experience; a valid driver's license is required.

Qualifications

• High School Diploma/GED and 2 years of customer-facing experience in a private, public, government, or military environment.
• Current, valid Driver's License.
• Associate degree or higher is preferred.
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and on-call duties.
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA).

Responsibilities

• Support customers (patients and hospital staff) with superior customer service and customer-centric solutions.
• Prepare medical device equipment (cleaning and disinfecting), disposables, and documentation for delivery.
• Track inventory on assets, parts, disposables, and supplies; locate missing equipment as needed.
• Load and unload medical equipment from company vehicles.
• Attend training and other scheduled functions which may require travel.

Skills

Customer service

Communication

Education

High School Diploma/GED

Associate degree or higher (preferred)

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Field Service Representative I - Orange, CA

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

As a Field Service Representative I (Orange, CA), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
• Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
• Loading and unloading medical equipment from company vehicles.
• Attending training and other scheduled business functions which will require commercial air travel

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High School Diploma/GED from AND (2) years of customer facing experience in a private, public, government, or military environment.

AND

In addition to the above requirements, the following are also required:

• Current, valid Driver's License.

Additional qualifications that could help you succeed even further in this role include:

• Associate degree or higher is preferred
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Work location:

On-site

Travel:

May include up to 10% domestic

Relocation Assistance:

Not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only:The expected compensation range for this position is $48,480 - $66,660, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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