Field Service Representative I — Memphis, TN

USA SOLVENTUM US LLC; Memphis (TN); On-site; USD 41,000 - 56,000; Full time

Job summary

Solventum Memphis, TN is seeking a Field Service Representative I to deliver and maintain cutting-edge medical device equipment for healthcare clients. You will work on site with hospital staff, ensure clean/disinfected devices, manage disposables, and document deliveries with precision.

This role requires a High School Diploma, one year of customer-facing experience, and a valid driver’s license. Expect non-traditional hours, possible travel, and mandatory vaccination as part of our safety

Qualifications

• High School Diploma/GED or higher.
• One year of customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License.

Responsibilities

• Provide superior customer service to patients and hospital staff.
• Prepare medical device equipment, disposables, and documentation for delivery.
• Track inventory of assets, parts, disposables, and supplies.
• Locate missing or misplaced equipment as needed.
• Load and unload medical equipment from company vehicles.
• Attend training and other scheduled events requiring travel.

Skills

Customer service

Communication

Driver's license

Education

High School Diploma/GED

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Field Service Representative I — Memphis, TN

3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game‑changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting‑edge medical device equipment.

As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
• Tracking inventory control on assets, parts, disposables, and supplies
• Locate missing and misplaced equipment as needed
• Loading and unloading medical equipment from company vehicles
• Attending training and other scheduled business functions which will require commercial air travel

Company Vehicle

This position requires driving a company vehicle, which will require pre‑employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

Your Skills and Expertise

• High School Diploma/GED or higher
• One (1) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License

• Do you possess an associate degree or higher?
• Ability to work non‑traditional work schedule, which may include extended hours including evenings, weekends, and participate in on‑call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Relocation Assistance

Relocation is not authorized

Work location

Based in territory, Memphis, TN

Travel: May include up to 10% domestic

Eligibility and Other Requirements

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Certain job positions within Solventum require workers to work in the presence of others within certain geographies and/or at third‑party locations.

Vaccination Requirement

As a necessary requirement of this position with Solventum, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID‑19 means a person has received their primary series of COVID‑19 vaccines, and, in certain situations, may also include booster doses.

Supporting Your Well‑being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only

The expected compensation range for this position is $40,960 - $56,320, which includes base pay plus variable incentive pay, if eligible.

This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Benefits

• Medical
• Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences and Retirement Benefits, etc.

Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Integrity and Professionalism

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.

Equal Employment Opportunity

Solventum is an equal opportunity employer.

Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Solventum Global Terms of Use and Privacy Statement carefully read these Terms of Use before using this website.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges. 20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work. Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future